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Average Ratings 0 Ratings

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features
design
support

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Description

Dispatchly is a software solution designed for shipment audits that identifies parcels that are late, lost, or damaged, and automatically processes refund claims with the respective carriers on your behalf. It tracks every shipment across over 380 carriers, including major names like UPS, FedEx, DHL, DPD, and Royal Mail, ensuring compliance with each carrier's service level agreements. Whenever a parcel fails to meet the required standards, Dispatchly gathers the necessary evidence and submits the claim before the cutoff date. Users can securely connect their carrier API keys, which are encrypted, restricted to claim-related activities, and can be revoked at any time through the user dashboard. Additionally, Dispatchly provides a carrier scorecard that evaluates each carrier based on metrics such as on-time delivery rates, frequency of damage, and the speed of claims processing. Refunds are directly credited to your carrier account, allowing you to retain the full amount. The service operates on a straightforward monthly fee structure, eliminating any commission on recovered funds, which means you keep 100% of what is refunded. This comprehensive approach ensures transparency and efficiency in managing shipment-related issues.

Description

We integrate with your UPS and FedEx accounts to automatically secure refunds on your behalf. Are you aware of how much you could be losing? Many businesses are unaware of the extent to which they overpay for shipping services. The potential for savings is often hidden, and managing UPS and FedEx invoices can feel like an endless task. Our Free Savings Report can pinpoint the most significant areas where you can save money. Max employs cutting-edge Artificial Intelligence to offer valuable insights, monitor discrepancies, and even file refund claims for delayed shipments automatically. Additionally, Max will detect any lost or damaged packages, handle returns for unutilized labels, generate exception and surcharge reports, and much more. You will receive alerts about actions you can take to enhance your shipping practices. Leverage our analytics platform to discover actionable insights aimed at unlocking substantial cost savings, all at no charge for users. Engage with our knowledgeable team to learn about our system, explore our analytics, and see just how much you can save by utilizing our platform. Don't miss out on optimizing your shipping process and maximizing your savings potential.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

No images available

Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

€899/month (billed annually)
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial Yes 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Dispatchly

Founded

2025

Country

Netherlands

Website

dispatch.ly

Vendor Details

Company Name

Refund Geeks

Founded

2017

Country

United States

Website

www.refundgeeks.com

Product Features

Parcel Audit

Auditing & Claim Filing Services No 
Automated Audit No 
Automated Claim Filing No 
Carrier Invoice Auditing No 
Cost Recovery Reporting No 
Data Import No 
Exceptions Management No 
Package Analytics No 
Predictive Analytics No 
Shipping Monitoring No 
Shipping Optimization No 
Third Party Management No 

Product Features

Parcel Audit

Auditing & Claim Filing Services Yes 
Automated Audit Yes 
Automated Claim Filing Yes 
Carrier Invoice Auditing Yes 
Cost Recovery Reporting Yes 
Data Import Yes 
Exceptions Management Yes 
Package Analytics Yes 
Predictive Analytics Yes 
Shipping Monitoring Yes 
Shipping Optimization Yes 
Third Party Management Yes 

Shipping

Air Shipping Yes 
Bills of Lading No 
Container Shipping No 
Freight Shipping Yes 
Ground Shipping Yes 
Import / Export Yes 
Ocean Shipping No 
Parcel Shipping Yes 
Quotes / Estimates No 
Shipment Tracking Yes 
Warehouse Management Yes 

Alternatives

Alternatives