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Description
Dispatchly is a software solution designed for shipment audits that identifies parcels that are late, lost, or damaged, and automatically processes refund claims with the respective carriers on your behalf. It tracks every shipment across over 380 carriers, including major names like UPS, FedEx, DHL, DPD, and Royal Mail, ensuring compliance with each carrier's service level agreements. Whenever a parcel fails to meet the required standards, Dispatchly gathers the necessary evidence and submits the claim before the cutoff date. Users can securely connect their carrier API keys, which are encrypted, restricted to claim-related activities, and can be revoked at any time through the user dashboard. Additionally, Dispatchly provides a carrier scorecard that evaluates each carrier based on metrics such as on-time delivery rates, frequency of damage, and the speed of claims processing. Refunds are directly credited to your carrier account, allowing you to retain the full amount. The service operates on a straightforward monthly fee structure, eliminating any commission on recovered funds, which means you keep 100% of what is refunded. This comprehensive approach ensures transparency and efficiency in managing shipment-related issues.
Description
NetDespatch stands out as a premier SaaS platform for managing parcel data specifically designed for postal and parcel carriers. This innovative solution empowers carriers to offer advanced web-based applications and services that seamlessly utilize delivery information sourced directly from order management and warehouse systems, allowing for the printing of shipping labels, customs paperwork, and manifests, while also generating necessary data files. Furthermore, the platform allows carriers to provide tracking services that monitor parcels from the moment they are dispatched until they reach their final destination. Among our primary clients are well-known postal and parcel services including Royal Mail, APC Overnight, Yodel, and New Zealand Post. By leveraging our platform, carriers not only facilitate online shipping and tracking for their customers but also gain access to an extensive range of integration services, resulting in notable expansion of their internet-connected customer bases, significant decreases in operational expenses, and enhanced customer loyalty. As the logistics industry continues to evolve, our commitment to innovation ensures that carriers remain competitive and capable of meeting their customers' ever-changing needs.
API Access
Has API
No
API Access
Has API
No
Screenshots View All
No images available
Integrations
Zynk
No
Pricing Details
€899/month (billed annually)
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Dispatchly
Founded
2025
Country
Netherlands
Website
dispatch.ly
Vendor Details
Company Name
NetDespatch
Country
United Kingdom
Website
www.netdespatch.com
Product Features
Parcel Audit
Auditing & Claim Filing Services
No
Automated Audit
No
Automated Claim Filing
No
Carrier Invoice Auditing
No
Cost Recovery Reporting
No
Data Import
No
Exceptions Management
No
Package Analytics
No
Predictive Analytics
No
Shipping Monitoring
No
Shipping Optimization
No
Third Party Management
No
Product Features
Shipping
Air Shipping
Yes
Bills of Lading
Yes
Container Shipping
Yes
Freight Shipping
Yes
Ground Shipping
Yes
Import / Export
No
Ocean Shipping
Yes
Parcel Shipping
Yes
Quotes / Estimates
Yes
Shipment Tracking
Yes
Warehouse Management
No
