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Description
Dispatchly is a software solution designed for shipment audits that identifies parcels that are late, lost, or damaged, and automatically processes refund claims with the respective carriers on your behalf. It tracks every shipment across over 380 carriers, including major names like UPS, FedEx, DHL, DPD, and Royal Mail, ensuring compliance with each carrier's service level agreements. Whenever a parcel fails to meet the required standards, Dispatchly gathers the necessary evidence and submits the claim before the cutoff date. Users can securely connect their carrier API keys, which are encrypted, restricted to claim-related activities, and can be revoked at any time through the user dashboard. Additionally, Dispatchly provides a carrier scorecard that evaluates each carrier based on metrics such as on-time delivery rates, frequency of damage, and the speed of claims processing. Refunds are directly credited to your carrier account, allowing you to retain the full amount. The service operates on a straightforward monthly fee structure, eliminating any commission on recovered funds, which means you keep 100% of what is refunded. This comprehensive approach ensures transparency and efficiency in managing shipment-related issues.
Description
Our clientele includes wholesalers, distributors, and manufacturers who are engaged in shipping various types of goods such as pallets, cartons, and parcels, utilizing multiple carriers primarily to serve businesses, retail outlets, and even directly to consumers. With extensive experience in this field, our dedicated team is prepared to guide you through the entire process, ensuring a seamless experience without any disruptions. Our innovative technology eliminates the need for any initial investment and offers self-service connections to a wide array of ERPs, CRMs, stores, and carriers. You can easily add or switch carriers on-demand, integrate systems and processes to achieve the continuity you desire, and experiment with new strategies. With our platform, you can effortlessly quote, book, and track shipments from various carriers all in one location, resulting in a 25% reduction in labor costs and an impressive fivefold increase in order processing speed. FreightExchange empowers businesses to efficiently streamline, manage, and expand their shipping operations. By enhancing your team's problem-solving capabilities, we help you avoid being constrained by conventional shipping software that could hinder your business growth. Let’s connect and discuss how we can support your shipping needs! Instantly compare quotes from all carriers and scale your shipping operations without the necessity of increasing your workforce. Moreover, our solutions are designed to evolve with your business, ensuring you remain competitive in a fast-paced market.
API Access
Has API
API Access
Has API
Screenshots View All
No images available
Integrations
CargoWise
Dolphin
FedEx Ship Manager
Fishbowl
MYOB AccountRight
Magento
Manhattan Active Retail
Microsoft Dynamics 365
NetSuite
Pronto
Integrations
CargoWise
Dolphin
FedEx Ship Manager
Fishbowl
MYOB AccountRight
Magento
Manhattan Active Retail
Microsoft Dynamics 365
NetSuite
Pronto
Pricing Details
€899/month (billed annually)
Free Trial
Free Version
Pricing Details
$79 per month
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Dispatchly
Founded
2025
Country
Netherlands
Website
dispatch.ly
Vendor Details
Company Name
FreightExchange
Country
Australia
Website
www.freightexchange.com.au
Product Features
Parcel Audit
Auditing & Claim Filing Services
Automated Audit
Automated Claim Filing
Carrier Invoice Auditing
Cost Recovery Reporting
Data Import
Exceptions Management
Package Analytics
Predictive Analytics
Shipping Monitoring
Shipping Optimization
Third Party Management
Product Features
Freight
3PL
Barcoding / RFID
Billing & Invoicing
Customer Management
Customer Portal
Import / Export Management
International Forwarders
LTL Management
Local Forwarders
Rate Management
Shipment Tracking
Truckload Management
Warehouse Management
Waybills
