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Description
Dispatchly is a software solution designed for shipment audits that identifies parcels that are late, lost, or damaged, and automatically processes refund claims with the respective carriers on your behalf. It tracks every shipment across over 380 carriers, including major names like UPS, FedEx, DHL, DPD, and Royal Mail, ensuring compliance with each carrier's service level agreements. Whenever a parcel fails to meet the required standards, Dispatchly gathers the necessary evidence and submits the claim before the cutoff date. Users can securely connect their carrier API keys, which are encrypted, restricted to claim-related activities, and can be revoked at any time through the user dashboard. Additionally, Dispatchly provides a carrier scorecard that evaluates each carrier based on metrics such as on-time delivery rates, frequency of damage, and the speed of claims processing. Refunds are directly credited to your carrier account, allowing you to retain the full amount. The service operates on a straightforward monthly fee structure, eliminating any commission on recovered funds, which means you keep 100% of what is refunded. This comprehensive approach ensures transparency and efficiency in managing shipment-related issues.
Description
Our clientele includes wholesalers, distributors, and manufacturers who are engaged in shipping various types of goods such as pallets, cartons, and parcels, utilizing multiple carriers primarily to serve businesses, retail outlets, and even directly to consumers. With extensive experience in this field, our dedicated team is prepared to guide you through the entire process, ensuring a seamless experience without any disruptions. Our innovative technology eliminates the need for any initial investment and offers self-service connections to a wide array of ERPs, CRMs, stores, and carriers. You can easily add or switch carriers on-demand, integrate systems and processes to achieve the continuity you desire, and experiment with new strategies. With our platform, you can effortlessly quote, book, and track shipments from various carriers all in one location, resulting in a 25% reduction in labor costs and an impressive fivefold increase in order processing speed. FreightExchange empowers businesses to efficiently streamline, manage, and expand their shipping operations. By enhancing your team's problem-solving capabilities, we help you avoid being constrained by conventional shipping software that could hinder your business growth. Let’s connect and discuss how we can support your shipping needs! Instantly compare quotes from all carriers and scale your shipping operations without the necessity of increasing your workforce. Moreover, our solutions are designed to evolve with your business, ensuring you remain competitive in a fast-paced market.
API Access
Has API
No
API Access
Has API
Yes
Screenshots View All
No images available
Integrations
CargoWise
No
Dolphin
No
FedEx Ship Manager
No
Fishbowl
No
MYOB AccountRight
No
Magento
No
Manhattan Active Retail
No
Microsoft Dynamics 365
No
NetSuite
No
Pronto
No
Integrations
CargoWise
Yes
Dolphin
Yes
FedEx Ship Manager
Yes
Fishbowl
Yes
MYOB AccountRight
Yes
Magento
Yes
Manhattan Active Retail
Yes
Microsoft Dynamics 365
Yes
NetSuite
Yes
Pronto
Yes
Pricing Details
€899/month (billed annually)
Free Trial
No
Free Version
No
Pricing Details
$79 per month
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
Dispatchly
Founded
2025
Country
Netherlands
Website
dispatch.ly
Vendor Details
Company Name
FreightExchange
Country
Australia
Website
www.freightexchange.com.au
Product Features
Parcel Audit
Auditing & Claim Filing Services
No
Automated Audit
No
Automated Claim Filing
No
Carrier Invoice Auditing
No
Cost Recovery Reporting
No
Data Import
No
Exceptions Management
No
Package Analytics
No
Predictive Analytics
No
Shipping Monitoring
No
Shipping Optimization
No
Third Party Management
No
Product Features
Freight
3PL
No
Barcoding / RFID
No
Billing & Invoicing
No
Customer Management
No
Customer Portal
No
Import / Export Management
No
International Forwarders
No
LTL Management
No
Local Forwarders
No
Rate Management
No
Shipment Tracking
No
Truckload Management
No
Warehouse Management
No
Waybills
No
