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features 0 out of 5 stars
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Average Ratings 0 Ratings

Total 0 out of 5 stars
ease 0 out of 5 stars
features 0 out of 5 stars
design 0 out of 5 stars
support 0 out of 5 stars

No User Reviews. Be the first to provide a review:

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Description

Promise. Deliver. Delight. The leading solution provider of right-time delivery management software, DispatchTrack helps top brands around the world power successful deliveries 180 million times a year. Since 2010, our scalable SaaS platform has made delivery organizations more connected, agile, and intelligent using highly-configurable capabilities designed to empower better delivery management from end to end. Our AI-powered routing engine ensures 98% ETA accuracy in last mile deliveries, and we're constantly innovating to improve performance and better serve our 2,000+ global customers. When businesses make promises to their customers—DispatchTrack makes sure they deliver.

Description

Dragonfly OS is a cloud-centric platform designed to enhance last-mile delivery and operational processes for businesses managing both local and scheduled deliveries. It facilitates merchant order entry via a user-friendly web portal and API, while also providing tools for dispatch and route optimization, driver allocation, real-time delivery updates, customer alerts, and delivery confirmation. The platform encompasses a variety of documented workflows, which include same-day package deliveries, catering and restaurant orders, meal kit distributions, medical and pharmacy deliveries, as well as industrial third-party logistics for final mile services. Additionally, Dragonfly OS provides RESTful APIs, webhooks, and an MCP server that allows partners and software development teams to seamlessly integrate delivery workflows with their existing systems. Its features aimed at merchants include white-label tracking options, online ordering capabilities, catering management solutions, customer database management, and comprehensive multi-location reporting. Serving a diverse clientele that includes merchants, marketplaces, software platforms, and logistics providers, Dragonfly's service coverage extends across the United States and Canada, ensuring broad accessibility for its users. Overall, Dragonfly OS is tailored to meet the evolving needs of businesses in the delivery sector, streamlining processes and enhancing operational efficiency.

API Access

Has API Yes 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

No images available

Integrations

Agiliron Yes 
Cartwheel No 
Grubhub No 
InfinityX Yes 
Microsoft Access Yes 
Model Context Protocol (MCP) No 
Nash No 
NetSuite Yes 
Olo No 
Onfleet No 
QuickBooks Online No 
RETAILvantage Yes 
SAP Sales Cloud Yes 
STORIS Yes 
Salesforce Yes 
Sharebite No 
Stripe No 
TylerNet POS Software Yes 
VL OMNI Yes 
ezCater No 

Integrations

Agiliron No 
Cartwheel Yes 
Grubhub Yes 
InfinityX No 
Microsoft Access No 
Model Context Protocol (MCP) Yes 
Nash Yes 
NetSuite No 
Olo Yes 
Onfleet Yes 
QuickBooks Online Yes 
RETAILvantage No 
SAP Sales Cloud No 
STORIS No 
Salesforce No 
Sharebite Yes 
Stripe Yes 
TylerNet POS Software No 
VL OMNI No 
ezCater Yes 

Pricing Details

DispatchTrack’s comprehensive last mile solution is priced based on the requested number of vehicle licenses. If you’re interested in learning more, we’d be happy to provide a customized quote for your company based on your specific use case.
Free Trial Yes 
Free Version Yes 

Pricing Details

$99/month
Online Ordering Starter is $99/month for single-location restaurants. Growth is $249/month and adds catering and delivery integration; Enterprise is $499/month and adds multi-location support, corporate accounts, advanced analytics, and API access. Custom enterprise pricing is offered for delivery services.
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App No 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

DispatchTrack

Founded

2010

Country

Worldwide

Website

www.dispatchtrack.com/

Vendor Details

Company Name

Dragonfly Tech, Inc.

Founded

2024

Country

United States

Website

trydragonfly.com

Product Features

Delivery Management

Customer Portal Yes 
Dispatch Management Yes 
Driver ETA Yes 
Driver Management Yes 
For Courier Services Yes 
For Freight Yes 
For Restaurants Yes 
Order Tracking Yes 
Routing Yes 
Scheduling Yes 
Signature Capture Yes 
Surveys & Feedback Yes 

Field Service Management

Billing & Invoicing Yes 
Contact Database Yes 
Contract Management No 
Customer Database Yes 
Dispatch Management Yes 
Electronic Signature Yes 
Inventory Management Yes 
Mobile Access Yes 
Payment Collection in the Field Yes 
Quotes / Estimates No 
Routing Yes 
Scheduling Yes 
Service History Tracking Yes 
Time Clock Yes 
Work Order Management Yes 

Fleet Management

Dispatch Management No 
Employee Management No 
Fuel Management No 
GPS Tracking No 
Incident Reporting No 
Inspection Management No 
Inventory Management No 
Maintenance Management No 
Mileage Tracking No 
Motor Pool No 
Routing No 
Tire Management No 
VIN Lookup No 
Work Order Management No 

Food Delivery

Delivery Tracking No 
Dispatch Management No 
For Restaurants No 
Gift Card Management No 
Menu Management No 
Online Ordering No 
Order Management No 
Routing No 
Sales Trend Analysis No 
Supports Loyalty Program No 

GPS Tracking

Alerts/Notifications No 
Asset Tracking No 
Driver Management No 
Historical Reporting No 
Mobile Tracking No 
People Tracking No 
Real Time Tracking No 
Routing No 
Status Tracking No 
Territory Management No 
Vehicle Tracking No 

Logistics

3PL No 
Barcoding / RFID No 
CRM No 
Container Tracking No 
Cross Docking No 
Fleet Management No 
Inventory Management No 
Order Management No 
Purchasing No 
Scheduling No 
Shipping Management No 
Transportation Management No 

Route Planning

Capacity Planning Yes 
Drag & Drop Scheduling Yes 
Driver Management Yes 
Emergency Dispatch Yes 
GPS Tracking Yes 
Performance Metrics No 
Route Costing Yes 
Territory Management Yes 

Shipment Tracking

Alerts/Notifications No 
Delivery Estimate No 
For Freight No 
For eCommerce No 
Status Tracking No 
Website Integration No 

Shipping

Air Shipping No 
Bills of Lading No 
Container Shipping No 
Freight Shipping No 
Ground Shipping No 
Import / Export No 
Ocean Shipping No 
Parcel Shipping No 
Quotes / Estimates No 
Shipment Tracking No 
Warehouse Management No 

Transportation Management

Billing & Invoicing No 
Carrier Management No 
Customer Management No 
Dispatch Management No 
Driver Management No 
Fleet / Equipment Management No 
Load Management No 
Order Management No 
Quotes / Estimates No 
Routing No 
Scheduling No 
Shipment Management No 

Product Features

Delivery Management

Customer Portal No 
Dispatch Management No 
Driver ETA No 
Driver Management No 
For Courier Services No 
For Freight No 
For Restaurants No 
Order Tracking No 
Routing No 
Scheduling No 
Signature Capture No 
Surveys & Feedback No 

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