Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Dispatch is the leading Service Orchestration platform for enterprises that rely on a mix of internal teams, contractors, dealers, and third-party service providers to deliver exceptional customer experiences. Dispatch connects every stakeholder involved in service delivery on a single platform, giving organizations complete visibility and control across their service ecosystem. From work assignment and scheduling to provider performance and customer satisfaction, Dispatch helps enterprises coordinate complex service networks with confidence. Designed to work alongside your existing CRM, FSM, ERP, and customer service systems, Dispatch fills the operational gaps that traditional field service solutions leave behind. Organizations can launch faster, reduce operational overhead, and gain real-time insights into every service interaction. With Dispatch, businesses can monitor service provider compliance, scheduling efficiency, job progress, on-time performance, SLA attainment, and customer satisfaction—all from a unified platform.
Our Commitment
- Connected, Not Siloed – We bridge the gap between businesses, service providers, and customers for real-time coordination and visibility.
- Intelligent & Adaptive – By equipping providers with real-time insights, we ensure every action is precise, predictive, and impactful.
- Scalable & Flexible – Service needs evolve, and so does Dispatch. Our platform grows with businesses, offering a scalable solution for both independent contractors and internal teams.
- Customer-Centric – Service should feel personal, transparent, and responsive. We don’t just meet requests—we anticipate them, delivering an experience that exceeds expectations.
Description
Praxedo is a robust field service management platform that boosts efficiency and enhances customer satisfaction for service-based businesses. Our solution helps companies simplify complex business operations and increase productivity by leveraging the power of AI.
With its intuitive, highly customizable web platform and field service mobile app, Praxedo seamlessly integrates with your existing systems through powerful APIs and pre-built connectors. Over 1,500 companies and 65,000 users across the globe rely on our software daily for optimizing service scheduling, digitizing work orders, and monitoring technician activities in the field.
Known for its scalability and quick implementation, Praxedo is recognized as a leader in field service management software. It has been a featured solution in Gartner’s Magic Quadrant for six years in a row.
API Access
Has API
No
API Access
Has API
No
Integrations
QuickBooks Online
Yes
Salesforce
Yes
AMT
Yes
Braintree
Yes
ClientTether
Yes
Dialpad Sell
Yes
Google Calendar
No
HubSpot Marketing Hub
Yes
Microsoft Dynamics 365 Business Central
No
Microsoft Excel
No
Integrations
QuickBooks Online
Yes
Salesforce
Yes
AMT
No
Braintree
No
ClientTether
No
Dialpad Sell
No
Google Calendar
Yes
HubSpot Marketing Hub
No
Microsoft Dynamics 365 Business Central
Yes
Microsoft Excel
Yes
Pricing Details
Enterprise Price Upon Request
Free Trial
No
Free Version
No
Pricing Details
$39/month/user
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
Dispatch
Country
United States
Website
www.dispatch.me/
Vendor Details
Company Name
Praxedo
Founded
2005
Country
France
Website
www.praxedo.com
Product Features
HVAC
Billing & Invoicing
Yes
Customer Database
Yes
Dispatch Management
Yes
Inventory Control
No
Job Management
Yes
Maintenance Scheduling
Yes
Mobile Access
Yes
Quotes / Estimates
No
Routing
Yes
Scheduling
Yes
Service History Tracking
Yes
Technician Management
Yes
Work Order Management
Yes
Plumbing
Billing & Invoicing
Yes
Customer Database
Yes
Dispatch Management
Yes
Inventory Control
No
Job Management
Yes
Mobile Access
Yes
Quotes / Estimates
No
Routing
Yes
Scheduling
Yes
Service History Tracking
Yes
Technician Management
Yes
Work Order Management
Yes
Service Dispatch
Billing & Invoicing
Yes
Call Center Management
No
Contract Management
Yes
Customer Database
Yes
Inventory Control
No
Job Management
Yes
Job Tracking
Yes
Mobile Access
Yes
Routing
Yes
Scheduling
Yes
Self Service Portal
Yes
Service History Tracking
Yes
Technician Management
Yes
Work Order Management
Yes
Product Features
Field Service Management
Billing & Invoicing
No
Contact Database
Yes
Contract Management
No
Customer Database
Yes
Dispatch Management
Yes
Electronic Signature
Yes
Inventory Management
Yes
Mobile Access
Yes
Payment Collection in the Field
Yes
Quotes / Estimates
Yes
Routing
Yes
Scheduling
Yes
Service History Tracking
Yes
Time Clock
Yes
Work Order Management
Yes
HVAC
Billing & Invoicing
No
Customer Database
Yes
Dispatch Management
Yes
Inventory Control
Yes
Job Management
Yes
Maintenance Scheduling
Yes
Mobile Access
Yes
Quotes / Estimates
Yes
Routing
Yes
Scheduling
Yes
Service History Tracking
Yes
Technician Management
Yes
Work Order Management
Yes
Maintenance Management
Asset Tracking
Yes
Billing & Invoicing
Yes
Calibration Management
No
Dispatch Management
Yes
Inventory Control
Yes
Inventory Management
Yes
Key & Lock Management
No
Mobile Access
Yes
Planning Calendar
Yes
Predictive Maintenance
Yes
Preventive Maintenance
Yes
Purchasing
No
Scheduling
Yes
Service History Tracking
Yes
Technician Management
Yes
Work Order Management
Yes
Plumbing
Billing & Invoicing
Yes
Customer Database
Yes
Dispatch Management
Yes
Inventory Control
Yes
Job Management
Yes
Mobile Access
Yes
Quotes / Estimates
Yes
Routing
Yes
Scheduling
Yes
Service History Tracking
Yes
Technician Management
Yes
Work Order Management
Yes
Service Dispatch
Billing & Invoicing
No
Call Center Management
No
Contract Management
No
Customer Database
Yes
Inventory Control
Yes
Job Management
Yes
Job Tracking
Yes
Mobile Access
Yes
Routing
Yes
Scheduling
Yes
Self Service Portal
Yes
Service History Tracking
Yes
Technician Management
Yes
Work Order Management
Yes
Tradesman Job Management
Contract Management
No
Customer Database
No
Dispatch Management
No
For Builders
No
For Electricians
No
For Field Service Businesses
No
For HVAC
No
For Plumbers
No
For Roofers
No
Invoicing
No
Job Tracking
No
Payments
No
Quoting
No
Reporting
No
Scheduling
No
Time Tracking
No
Work Order
Contract Management
No
Customer Database
Yes
Dispatch Management
Yes
Inventory Control
Yes
Job Management
Yes
Preventive Maintenance
Yes
Quotes / Estimates
Yes
Recurring Appointments
Yes
Routing
Yes
Scheduling
Yes
Task Management
Yes