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Description
Dispatch Science automates and optimizes all your deliveries.
As a Transport Management System, Dispatch Science automates, optimizes, and manages all the steps required by a delivery company to run their business. It supports order-booking and CRM via a self service customer portal, pricing, real-time tracking with predictive ETAs, returns management, proof of deliveries, barcode scanning, billing, and driver management with a complete iOS/Android mobile driver app.
As a route management solution, it supports scheduled route management, which can optimally integrate with thousands of on-demand and planned routes.
Our API allows automations to be extended to third-party applications such as accounting, eCommerce, and other 3rd-party logistics platforms.
Our solution can be used in any industry where deliveries are required, such as:
-Courier and parcel delivery
-eCommerce last mile deliveries
-Manufacturing distribution
-3PL
-Restaurant, food and beverage distribution
-Medical, hospital, and pharmaceutical deliveries
-Retail last mile distributio
Description
Upper Route Planner is a delivery operations platform that helps businesses plan routes, dispatch drivers, track deliveries, manage fleets, and communicate with customers from one system. It is designed for teams that want to replace spreadsheets, disconnected dispatch tools, and multiple dashboards with a single operating system for route-based work. The platform supports route optimization, driver mobile workflows, proof of delivery, live tracking, stop notifications, analytics, APIs, and integrations with ecommerce, CRM, telematics, and finance tools. Upper Crew gives multi-vehicle teams a central workspace for planning routes, assigning stops, monitoring drivers, and managing customer-facing delivery activity. The Customer Notifications Suite helps reduce “where is my driver” calls by sending branded tracking pages, live ETAs, geofenced updates, delivery confirmations, and alerts by SMS, email, or WhatsApp. AI Dispatcher helps automate sequencing, rerouting, driver matching, service-time learning, workload balancing, and capacity-aware planning. Upper Fleet connects vehicle records, fuel card data, inspections, maintenance schedules, telematics, and route-linked reporting so teams can understand operational cost more clearly. The platform serves industries such as waste hauling, distribution, medical courier, catering, HVAC, field service, parts delivery, beverage, landscaping, and many other stop-based operations. By connecting every route, driver, vehicle, customer, and delivery event, Upper Route Planner helps businesses improve dispatch speed, route accuracy, delivery visibility, and fleet performance.
API Access
Has API
Yes
API Access
Has API
Yes
Integrations
Shopify
Yes
Zapier
Yes
Asana
No
BigCommerce
No
Gmail
No
Google Ads
No
Google Analytics
No
Google Contacts
No
Google Forms
No
Google Maps
No
Integrations
Shopify
Yes
Zapier
Yes
Asana
Yes
BigCommerce
Yes
Gmail
Yes
Google Ads
Yes
Google Analytics
Yes
Google Contacts
Yes
Google Forms
Yes
Google Maps
Yes
Pricing Details
$675/month
All plans feature UNLIMITED companies, accounts, routes, stops, users, dispatchers, and orders.
Basic: $675/month plus $27.00/month/driver
Plus $0.04 per SMS notification
Growth Edition:
$1,900/month base price plus $27.00/month/driver
Plus $0.03 per SMS notification
Enterprise edition: $4,900 per month plus $27/month/driver plus $0.025 per SMS notification
Basic: $675/month plus $27.00/month/driver
Plus $0.04 per SMS notification
Growth Edition:
$1,900/month base price plus $27.00/month/driver
Plus $0.03 per SMS notification
Enterprise edition: $4,900 per month plus $27/month/driver plus $0.025 per SMS notification
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
Yes
Free Version
Yes
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
Yes
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Dispatch Science
Founded
2016
Country
Canada
Website
www.dispatchscience.com
Vendor Details
Company Name
Upper Inc.
Country
Canada
Website
www.upperinc.com
Product Features
Courier
Barcode Support
Yes
Billing & Invoicing
Yes
Compensation Management
Yes
Customer Database
Yes
Dispatch Management
Yes
Job Assignment Management
Yes
Label Printing
Yes
Order Entry
Yes
Routing
Yes
Scheduling
Yes
Delivery Management
Customer Portal
Yes
Dispatch Management
Yes
Driver ETA
Yes
Driver Management
Yes
For Courier Services
Yes
For Freight
Yes
For Restaurants
Yes
Order Tracking
Yes
Routing
Yes
Scheduling
Yes
Signature Capture
Yes
Surveys & Feedback
Yes
Digital Signature
Audit Trail
Yes
Authentication
Yes
Auto Reminders
Yes
Customizable Templates
Yes
Document Analytics
No
Mobile Signature
Yes
Multi-Party Signing
Yes
Progress Tracking
Yes
Task Progress Tracking
No
Distribution
Barcoding / RFID
Yes
Import / Export Management
Yes
Inventory Management
No
Order Management
Yes
Purchasing
No
Returns Management
Yes
Sales Forecasting
No
Shipping Management
Yes
Warehouse Management
No
Fleet Management
Dispatch Management
Yes
Employee Management
No
Fuel Management
No
GPS Tracking
Yes
Incident Reporting
Yes
Inspection Management
No
Inventory Management
Yes
Maintenance Management
No
Mileage Tracking
Yes
Motor Pool
No
Routing
Yes
Tire Management
No
VIN Lookup
No
Work Order Management
No
Food Delivery
Delivery Tracking
Yes
Dispatch Management
Yes
For Restaurants
Yes
Gift Card Management
Yes
Menu Management
Yes
Online Ordering
Yes
Order Management
Yes
Routing
Yes
Sales Trend Analysis
Yes
Supports Loyalty Program
Yes
Logistics
3PL
Yes
Barcoding / RFID
Yes
CRM
Yes
Container Tracking
No
Cross Docking
Yes
Fleet Management
Yes
Inventory Management
Yes
Order Management
Yes
Purchasing
No
Scheduling
Yes
Shipping Management
Yes
Transportation Management
Yes
Order Entry
Back Order Management
Yes
Customer Database
Yes
Inventory Management
No
Order Fulfillment
No
Order Management
Yes
Real Time Order Entry
Yes
Remote Order Entry
Yes
Shipping Management
Yes
Warehouse Management
No
Route Planning
Capacity Planning
Yes
Drag & Drop Scheduling
Yes
Driver Management
Yes
Emergency Dispatch
Yes
GPS Tracking
Yes
Performance Metrics
Yes
Route Costing
Yes
Territory Management
Yes
Service Dispatch
Billing & Invoicing
Yes
Call Center Management
No
Contract Management
Yes
Customer Database
Yes
Inventory Control
No
Job Management
Yes
Job Tracking
Yes
Mobile Access
Yes
Routing
Yes
Scheduling
Yes
Self Service Portal
Yes
Service History Tracking
No
Technician Management
No
Work Order Management
No
Shipment Tracking
Alerts/Notifications
Yes
Delivery Estimate
Yes
For Freight
Yes
For eCommerce
Yes
Status Tracking
Yes
Website Integration
Yes
Transportation Dispatch
Billing & Invoicing
Yes
Computer Aided Dispatch
Yes
Customer Database
Yes
Emergency Dispatch
Yes
Fuel Management
No
Mileage Tracking
Yes
Order Management
Yes
Routing
Yes
Scheduling
Yes
Vehicle Tracking
Yes
Transportation Management
Billing & Invoicing
Yes
Carrier Management
Yes
Customer Management
Yes
Dispatch Management
Yes
Driver Management
Yes
Fleet / Equipment Management
No
Load Management
Yes
Order Management
Yes
Quotes / Estimates
Yes
Routing
Yes
Scheduling
Yes
Shipment Management
Yes
Product Features
Food Delivery
Delivery Tracking
No
Dispatch Management
Yes
For Restaurants
No
Gift Card Management
No
Menu Management
No
Online Ordering
No
Order Management
No
Routing
No
Sales Trend Analysis
No
Supports Loyalty Program
No
Route Planning
Capacity Planning
No
Drag & Drop Scheduling
No
Driver Management
Yes
Emergency Dispatch
No
GPS Tracking
No
Performance Metrics
No
Route Costing
No
Territory Management
No
