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Description
Dispatch Science automates and optimizes all your deliveries.
As a Transport Management System, Dispatch Science automates, optimizes, and manages all the steps required by a delivery company to run their business. It supports order-booking and CRM via a self service customer portal, pricing, real-time tracking with predictive ETAs, returns management, proof of deliveries, barcode scanning, billing, and driver management with a complete iOS/Android mobile driver app.
As a route management solution, it supports scheduled route management, which can optimally integrate with thousands of on-demand and planned routes.
Our API allows automations to be extended to third-party applications such as accounting, eCommerce, and other 3rd-party logistics platforms.
Our solution can be used in any industry where deliveries are required, such as:
-Courier and parcel delivery
-eCommerce last mile deliveries
-Manufacturing distribution
-3PL
-Restaurant, food and beverage distribution
-Medical, hospital, and pharmaceutical deliveries
-Retail last mile distributio
Description
RouteIQ offers cloud-based software designed for dispatching and managing operations for delivery, courier services, fieldwork, towing, and various mobile teams. Dispatchers utilize a web dashboard to assign tasks, optimize routes with multiple stops, and keep track of driver locations, estimated times of arrival, and job progress. The application available for iOS and Android devices equips drivers with navigation tools, status updates, proof capture functionalities, and detailed job information. Customers benefit from features such as request and payment portals, notification systems, and branded tracking links for transparency. Organizations can tailor job states, service categories, pricing structures, forms, and proof requirements to suit their needs, while an AI assistant is available to respond to inquiries using real-time dispatch data. The system also includes a REST API and webhooks to integrate dispatch events with other platforms seamlessly. Both Free and Pro plans support unlimited drivers and dispatchers, with billing determined by the number of billable jobs, while third-party service providers have their own separate charges. This comprehensive solution ensures that mobile teams can operate efficiently and stay connected with their customers and dispatchers.
API Access
Has API
Yes
API Access
Has API
Yes
Integrations
Anthropic
No
Extensiv 3PL Warehouse Manager
Yes
Firebase
No
Freshdesk
Yes
Google Maps
No
HERE
No
LiveKit
No
Mailgun
No
Mapbox
No
QuickBooks Online
Yes
Integrations
Anthropic
Yes
Extensiv 3PL Warehouse Manager
No
Firebase
Yes
Freshdesk
No
Google Maps
Yes
HERE
Yes
LiveKit
Yes
Mailgun
Yes
Mapbox
Yes
QuickBooks Online
No
Pricing Details
$675/month
All plans feature UNLIMITED companies, accounts, routes, stops, users, dispatchers, and orders.
Basic: $675/month plus $27.00/month/driver
Plus $0.04 per SMS notification
Growth Edition:
$1,900/month base price plus $27.00/month/driver
Plus $0.03 per SMS notification
Enterprise edition: $4,900 per month plus $27/month/driver plus $0.025 per SMS notification
Basic: $675/month plus $27.00/month/driver
Plus $0.04 per SMS notification
Growth Edition:
$1,900/month base price plus $27.00/month/driver
Plus $0.03 per SMS notification
Enterprise edition: $4,900 per month plus $27/month/driver plus $0.025 per SMS notification
Free Trial
No
Free Version
No
Pricing Details
Free; Pro from $29/site/month
Free: $0/month for one site, with 50 billable jobs per month. Pro: $29/site/month includes 500 billable jobs; additional jobs cost $0.05 each, dropping to $0.04 each above 5,000 jobs/month. One billable job covers up to 10 worked stops; jobs with no worked stop are not charged. Third-party provider usage, including maps, messaging, email, AI, calls, video, and payments, is billed separately by those providers.
Free Trial
No
Free Version
Yes
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Dispatch Science
Founded
2018
Country
Canada
Website
www.dispatchscience.com
Vendor Details
Company Name
CodeRed Technologies, Inc.
Country
United States
Website
routeiq.app
Product Features
Courier
Barcode Support
Yes
Billing & Invoicing
Yes
Compensation Management
Yes
Customer Database
Yes
Dispatch Management
Yes
Job Assignment Management
Yes
Label Printing
Yes
Order Entry
Yes
Routing
Yes
Scheduling
Yes
Delivery Management
Customer Portal
Yes
Dispatch Management
Yes
Driver ETA
Yes
Driver Management
Yes
For Courier Services
Yes
For Freight
Yes
For Restaurants
Yes
Order Tracking
Yes
Routing
Yes
Scheduling
Yes
Signature Capture
Yes
Surveys & Feedback
Yes
Digital Signature
Audit Trail
Yes
Authentication
Yes
Auto Reminders
Yes
Customizable Templates
Yes
Document Analytics
No
Mobile Signature
Yes
Multi-Party Signing
Yes
Progress Tracking
Yes
Task Progress Tracking
No
Distribution
Barcoding / RFID
Yes
Import / Export Management
Yes
Inventory Management
No
Order Management
Yes
Purchasing
No
Returns Management
Yes
Sales Forecasting
No
Shipping Management
Yes
Warehouse Management
No
Fleet Management
Dispatch Management
Yes
Employee Management
No
Fuel Management
No
GPS Tracking
Yes
Incident Reporting
Yes
Inspection Management
No
Inventory Management
Yes
Maintenance Management
No
Mileage Tracking
Yes
Motor Pool
No
Routing
Yes
Tire Management
No
VIN Lookup
No
Work Order Management
No
Food Delivery
Delivery Tracking
Yes
Dispatch Management
Yes
For Restaurants
Yes
Gift Card Management
Yes
Menu Management
Yes
Online Ordering
Yes
Order Management
Yes
Routing
Yes
Sales Trend Analysis
Yes
Supports Loyalty Program
Yes
Logistics
3PL
Yes
Barcoding / RFID
Yes
CRM
Yes
Container Tracking
No
Cross Docking
Yes
Fleet Management
Yes
Inventory Management
Yes
Order Management
Yes
Purchasing
No
Scheduling
Yes
Shipping Management
Yes
Transportation Management
Yes
Order Entry
Back Order Management
Yes
Customer Database
Yes
Inventory Management
No
Order Fulfillment
No
Order Management
Yes
Real Time Order Entry
Yes
Remote Order Entry
Yes
Shipping Management
Yes
Warehouse Management
No
Route Planning
Capacity Planning
Yes
Drag & Drop Scheduling
Yes
Driver Management
Yes
Emergency Dispatch
Yes
GPS Tracking
Yes
Performance Metrics
Yes
Route Costing
Yes
Territory Management
Yes
Service Dispatch
Billing & Invoicing
Yes
Call Center Management
No
Contract Management
Yes
Customer Database
Yes
Inventory Control
No
Job Management
Yes
Job Tracking
Yes
Mobile Access
Yes
Routing
Yes
Scheduling
Yes
Self Service Portal
Yes
Service History Tracking
No
Technician Management
No
Work Order Management
No
Shipment Tracking
Alerts/Notifications
Yes
Delivery Estimate
Yes
For Freight
Yes
For eCommerce
Yes
Status Tracking
Yes
Website Integration
Yes
Transportation Dispatch
Billing & Invoicing
Yes
Computer Aided Dispatch
Yes
Customer Database
Yes
Emergency Dispatch
Yes
Fuel Management
No
Mileage Tracking
Yes
Order Management
Yes
Routing
Yes
Scheduling
Yes
Vehicle Tracking
Yes
Transportation Management
Billing & Invoicing
Yes
Carrier Management
Yes
Customer Management
Yes
Dispatch Management
Yes
Driver Management
Yes
Fleet / Equipment Management
No
Load Management
Yes
Order Management
Yes
Quotes / Estimates
Yes
Routing
Yes
Scheduling
Yes
Shipment Management
Yes
Product Features
Route Planning
Capacity Planning
No
Drag & Drop Scheduling
No
Driver Management
No
Emergency Dispatch
No
GPS Tracking
No
Performance Metrics
No
Route Costing
No
Territory Management
No
Alternatives
Alternatives
No Alternatives