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features
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support

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Description

Diopter is EDR for the human layer, built to stop AI social engineering and deepfakes while a call is still happening. Security teams already watch endpoints, email and identity, but the live conversation is where attackers now ask for the wire, the password reset or the system access. Diopter covers that gap on Zoom, Microsoft Teams, Google Meet, Webex and phone calls through Dialpad, RingCentral or any carrier API. Throughout each call it runs four checks together: who each participant really is, whether the voice or video is AI-generated, whether the conversation follows a social engineering pattern of authority, urgency, isolation and escalation, and whether the request breaks corporate, security or finance policy. Alerts reach the security team in real time with evidence attached. Rollout is through Intune, Jamf, Kandji or Workspace ONE, with cloud, hybrid or on-prem deployment, zero data retention options and SOC 2 Type II certification.

Description

The RingCentral AI Receptionist (AIR) serves as a phone agent powered by generative AI, integrated within the RingCentral business phone system to facilitate the automation of incoming call management with human-like conversational capabilities. It can be activated effortlessly in just a few minutes without the need for IT assistance, utilizing information from your website, FAQs, or uploaded materials to respond to common customer inquiries, filter out spam calls, arrange appointments, and send follow-up messages through SMS. By employing name- and context-based logic, it adeptly directs more complex inquiries, thereby eliminating the annoyance of tedious phone menus. AIR can engage in conversations in multiple languages, including English, French, and Spanish, with the ability to switch seamlessly between them, and offers customizable voice personalities along with tailored greetings. Additionally, it provides valuable real-time insights through call transcripts, analytics, and performance dashboards, enhancing operational efficiency. Furthermore, it easily scales to accommodate various locations and departments, ensuring a reliable and round-the-clock front-desk service that minimizes the chances of missed calls and improves customer satisfaction.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

No images available

Screenshots View All

Integrations

CallSara No 
EldNex AI No 
Flip No 
Google Calendar No 
Google Meet Yes 
Heylee No 
Microsoft Outlook No 
Microsoft Teams Yes 
RingCentral RingEX No 
Rymiq AI No 
Slack Yes 
Ten8 No 
Totality No 
Vetspire No 
Zoom Yes 

Integrations

CallSara Yes 
EldNex AI Yes 
Flip Yes 
Google Calendar Yes 
Google Meet No 
Heylee Yes 
Microsoft Outlook Yes 
Microsoft Teams No 
RingCentral RingEX Yes 
Rymiq AI Yes 
Slack No 
Ten8 Yes 
Totality Yes 
Vetspire Yes 
Zoom No 

Pricing Details

Contact for pricing
Free Trial No 
Free Version No 

Pricing Details

$59 per month
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Diopter AI

Founded

2026

Country

United States

Website

diopter.ai

Vendor Details

Company Name

RingCentral

Founded

1999

Country

United States

Website

www.ringcentral.com/ai-receptionist.html

Product Features

Product Features

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Alternatives

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