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support

Description

Dines serves as the ultimate hospitality platform designed for diverse venues such as food halls, festivals, theatres, bars, and restaurants throughout the UK and Ireland. This comprehensive solution is tailored specifically for intricate, multi-vendor environments, ensuring that all ordering channels are effectively managed through one platform, which includes iPad EPOS, self-service kiosks, mobile ordering, DinesPad handheld devices, and customer-facing screens. Every sales channel is connected to a unified dashboard that allows real-time tracking of performance metrics across all vendors, terminals, and transactions, enhancing operational efficiency. In the event of connectivity issues, Dines continues to process transactions seamlessly; if Wi-Fi is lost, it automatically switches to eSIM and then to offline mode, achieving an impressive 97.3% sales capture rate. The platform also simplifies vendor payments by integrating payment processing and automating settlements, which eliminates tedious manual tasks associated with paying vendors, allowing for quicker and more precise revenue share settlements. Additionally, our AI Assistant, Tilly AI, is specifically designed for the hospitality industry, enabling users to interact in plain English for tasks such as menu creation, report generation, issue identification, price adjustments, and availability toggling, all carried out with remarkable efficiency. With Dines, venues can focus more on enhancing customer experiences while leaving operational complexities to our advanced technology.

Description

Beyond just a point of sale provider, we position ourselves as your partner in hospitality technology. For over two decades, Uniwell POS Australia has been crafting point of sale systems suitable for various Australian hospitality and food retail businesses. We recognize the evolving needs of modern food service technology and take pride in delivering dependable, user-friendly solutions that deliver real value to your operations. Whether servicing small cafes and bakeries or large-scale entertainment complexes and franchise operations, Uniwell provides customized, all-encompassing solutions, including expert advice, implementation assistance, and continuous support, all aimed at exceeding our clients' expectations. Our commitment to innovation ensures that we stay ahead of industry trends, empowering your business to thrive in a competitive market.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

PayNuts
RMS Cloud
Tyro EFTPOS
me&u

Integrations

PayNuts
RMS Cloud
Tyro EFTPOS
me&u

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Dines App Ltd.

Founded

2016

Country

United Kingdom

Website

dines.co.uk

Vendor Details

Company Name

Uniwell POS Australia

Founded

1999

Country

Australia

Website

www.uniwell.net.au

Product Features

Bar POS

Cash Drawer Management
Employee Management
Gift Card Management
Inventory Control
Loyalty Program
Separate Checks
Split Checks
Tips Management

Point of Sale

Barcode Scanning
Commission Management
Cryptocurrency Support
Customer Account Profiles
Discount Management
Electronic Signature
Gift Card Management
Loyalty Program
Multi-Location
Restaurant POS
Retail POS
Returns Management
eCommerce Integration

Product Features

Point of Sale

Barcode Scanning
Commission Management
Cryptocurrency Support
Customer Account Profiles
Discount Management
Electronic Signature
Gift Card Management
Loyalty Program
Multi-Location
Restaurant POS
Retail POS
Returns Management
eCommerce Integration

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