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Description
Dines serves as the ultimate hospitality platform designed for diverse venues such as food halls, festivals, theatres, bars, and restaurants throughout the UK and Ireland. This comprehensive solution is tailored specifically for intricate, multi-vendor environments, ensuring that all ordering channels are effectively managed through one platform, which includes iPad EPOS, self-service kiosks, mobile ordering, DinesPad handheld devices, and customer-facing screens. Every sales channel is connected to a unified dashboard that allows real-time tracking of performance metrics across all vendors, terminals, and transactions, enhancing operational efficiency. In the event of connectivity issues, Dines continues to process transactions seamlessly; if Wi-Fi is lost, it automatically switches to eSIM and then to offline mode, achieving an impressive 97.3% sales capture rate. The platform also simplifies vendor payments by integrating payment processing and automating settlements, which eliminates tedious manual tasks associated with paying vendors, allowing for quicker and more precise revenue share settlements. Additionally, our AI Assistant, Tilly AI, is specifically designed for the hospitality industry, enabling users to interact in plain English for tasks such as menu creation, report generation, issue identification, price adjustments, and availability toggling, all carried out with remarkable efficiency. With Dines, venues can focus more on enhancing customer experiences while leaving operational complexities to our advanced technology.
Description
The Kayana Kitchen Display System (KDS) revolutionizes the way restaurant and food-service kitchens manage orders by replacing traditional paper tickets with live digital screens. This innovative system consolidates orders from various sources such as Kayana EPOS, self-service kiosks, online ordering, and WhatsApp into a unified queue, ensuring that each ticket is directed to the appropriate preparation area. Kitchen staff benefit from tools like prep timers, color-coded prioritization, and customizable filters for dine-in, takeaway, and delivery, along with bump-and-recall functionalities to streamline their workflow. Moreover, order statuses are synchronized with both front-of-house and customer displays, while the system also provides valuable insights through order history and kitchen performance reports for operational analysis. Designed to operate on wall-mounted or countertop Android screens, this KDS is an integral component of the broader Kayana platform, which facilitates orders, payments, and overall operations. Catering to a variety of establishments including restaurants, quick-service locations, dark kitchens, and multi-site hospitality operators, Kayana ensures robust support with human assistance available 24/7. This dedicated service extends to operators across several countries, including the UK, US, Canada, Ireland, Spain, the Netherlands, Australia, and the UAE, demonstrating Kayana's commitment to enhancing the food-service industry.
API Access
Has API
No
API Access
Has API
No
Integrations
No details available.
Integrations
No details available.
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
No
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
No
Windows
No
Mac
Yes
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Dines App Ltd.
Founded
2016
Country
United Kingdom
Website
dines.co.uk
Vendor Details
Company Name
Kayana for Business
Founded
2021
Country
United Kingdom
Website
kayanaforbusiness.com/uk/products/kitchen-display-system/
Product Features
Bar POS
Cash Drawer Management
No
Employee Management
No
Gift Card Management
No
Inventory Control
No
Loyalty Program
No
Separate Checks
No
Split Checks
No
Tips Management
No
Point of Sale
Barcode Scanning
No
Commission Management
No
Cryptocurrency Support
No
Customer Account Profiles
No
Discount Management
No
Electronic Signature
No
Gift Card Management
No
Loyalty Program
No
Multi-Location
No
Restaurant POS
No
Retail POS
No
Returns Management
No
eCommerce Integration
No
