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Description
The Digitalnatie Service Suite is an online platform specifically tailored for managing field services in sectors such as HVAC, plumbing, electrical, water treatment, installation, and maintenance. This comprehensive tool integrates various functionalities, including customer management, job requests, scheduling and dispatching, work orders, service contracts, route optimization, and inventory control. Office personnel can efficiently generate quotes and invoices, track payments, and analyze performance reports. Meanwhile, technicians leverage a mobile application to access job and asset information, document their time and materials, perform safety inspections, upload images and notes, and capture customer signatures. Additionally, the suite enhances operations with features like preventive maintenance, detailed equipment and site records, workflow automation, and a customer portal for accessing service reports and invoices. Available in Dutch, French, and English, this platform is specifically designed to meet the needs of Belgian service providers who oversee field technicians and manage tasks at customer locations, ensuring a smooth and efficient workflow overall. Its user-friendly interface allows for seamless coordination between office staff and technicians, ultimately improving service delivery.
Description
Prowyser is an innovative, cloud-based software solution designed specifically for field service management tailored to repair and home-service sectors, such as plumbing, heating, electrical, locksmithing, and multi-trade contractors. This platform streamlines the process by integrating customer requests and work orders from insurers or property managers into shared job files, facilitating efficient office scheduling, technician assignments, maintenance visits, and customer record management. Field teams benefit from a mobile application that allows them to access their daily tasks, document their work, attach images, fill out intervention reports, and gather signatures; notably, these field operations can be executed offline and will sync automatically once internet connectivity is restored. Additionally, Prowyser offers functionalities for estimates, invoicing, payment tracking, reminders, and accounting exports, while also enabling synchronization with Pennylane. The software seamlessly integrates with popular services like Google Calendar, Gmail, and Outlook, enhancing workflows and collaboration through assistance networks. Ultimately, Prowyser is delivered as a web-based service, complemented by mobile applications specifically designed for field technicians, ensuring they have all the necessary tools at their fingertips. This comprehensive approach not only simplifies field service management but also boosts productivity and customer satisfaction.
API Access
Has API
Yes
API Access
Has API
No
Screenshots View All
No images available
Integrations
Gmail
No
Google Calendar
No
Google Maps
Yes
HubSpot CRM
Yes
Microsoft 365
Yes
Microsoft Outlook
No
Pennylane
No
Peppol
Yes
Waze
Yes
Integrations
Gmail
Yes
Google Calendar
Yes
Google Maps
No
HubSpot CRM
No
Microsoft 365
No
Microsoft Outlook
Yes
Pennylane
Yes
Peppol
No
Waze
No
Pricing Details
€50/user/month
Annual billing costs €50/user/month; monthly billing costs €75/user/month with a 12-month contract. A minimum of two users applies, and prices exclude VAT. Implementation starts at €950; onboarding, migration, configuration and training are quoted separately.
Free Trial
Yes
Free Version
No
Pricing Details
€89/month
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
No
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Digitalnatie
Founded
2022
Country
Belgium
Website
digitalnatie.app
Vendor Details
Company Name
Groupe MEGVA
Founded
2019
Country
France
Website
prowyser.com
Product Features
Field Service Management
Billing & Invoicing
No
Contact Database
No
Contract Management
No
Customer Database
No
Dispatch Management
No
Electronic Signature
No
Inventory Management
No
Mobile Access
No
Payment Collection in the Field
No
Quotes / Estimates
No
Routing
No
Scheduling
No
Service History Tracking
No
Time Clock
No
Work Order Management
No
Service Dispatch
Billing & Invoicing
No
Call Center Management
No
Contract Management
No
Customer Database
No
Inventory Control
No
Job Management
No
Job Tracking
No
Mobile Access
No
Routing
No
Scheduling
No
Self Service Portal
No
Service History Tracking
No
Technician Management
No
Work Order Management
No
Product Features
Field Service Management
Billing & Invoicing
No
Contact Database
No
Contract Management
No
Customer Database
No
Dispatch Management
No
Electronic Signature
No
Inventory Management
No
Mobile Access
No
Payment Collection in the Field
No
Quotes / Estimates
No
Routing
No
Scheduling
No
Service History Tracking
No
Time Clock
No
Work Order Management
No
