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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Introducing a comprehensive guest experience platform that encompasses the entire guest journey, from the initial planning stage to the conclusion of their stay, all accessible through a single web application. This versatile platform seamlessly integrates various services, including restaurants, transportation options, food delivery, attractions, bike rentals, and other booking systems, making everything easily available in one location. As a result, guests will have all the resources they need at their fingertips throughout their visit. They can check in ahead of time and obtain essential information about their stay even before they set foot on the property, allowing them to eagerly anticipate their experience. For managing restaurant reservations and various enjoyable activities, you can utilize different software solutions that can be effortlessly connected to your DigitalGuest platform by simply adding the software's link behind the relevant buttons. To ensure the integration of a wide array of services and to extend the utility of DigitalGuest into other sectors, we have implemented an open API. Regardless of the point in the guest journey, guests can easily access all pertinent information related to their stay, ensuring a smooth and enjoyable experience from start to finish. This innovative approach not only enhances guest satisfaction but also streamlines the management process for hospitality providers.

Description

Encourage Your Guests to Bid for Room Enhancements GUEST EXPERIENCE 1. Pre-Stay Email Notification In the days leading up to their stay, guests receive an automated email that presents them with an opportunity to elevate their stay at your hotel with potential upgrades. 2. Guests Submit Bids for Upgraded Rooms Through a user-friendly slider, guests can submit bids for various room categories. The hotel then evaluates these offers, choosing whether to accept or decline them. If a bid is accepted, the guest enjoys the upgrade for an additional fee, while declined offers leave their original reservation intact. 3. ...And Opt for Additional Services Provide guests with the option to purchase extra services from a tailored menu designed to enhance their overall experience at your establishment. This additional offering adds value to their stay, making it even more memorable.

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Mews Yes 
SIHOT Yes 
Stayntouch PMS Yes 
apaleo Yes 
Clock PMS+ Yes 
Frontdesk Anywhere No 
Guestline Yes 
Infor CRM Yes 
Kwentra Yes 
RMS Cloud No 
RoomRaccoon Yes 
STAAH Channel Manager No 
Seekom No 
Sirvoy Yes 
SiteMinder No 
Spectra Yes 
Ucommerce Yes 
protel MICE No 
roommaster No 

Integrations

Mews Yes 
SIHOT Yes 
Stayntouch PMS Yes 
apaleo Yes 
Clock PMS+ No 
Frontdesk Anywhere Yes 
Guestline No 
Infor CRM No 
Kwentra No 
RMS Cloud Yes 
RoomRaccoon No 
STAAH Channel Manager Yes 
Seekom Yes 
Sirvoy No 
SiteMinder Yes 
Spectra No 
Ucommerce No 
protel MICE Yes 
roommaster Yes 

Pricing Details

€1 per month
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

DigitalGuest

Country

Denmark

Website

digitalguest.com

Vendor Details

Company Name

Upsell Guru

Founded

2016

Country

Germany

Website

www.upsellguru.com

Product Features

Product Features

Pricing Optimization

Channel Analysis Yes 
Competing Product Analysis Yes 
Forecasting No 
Market Analysis Yes 
Multi-Store Management Yes 
Price List Management Yes 
Price Optimization Automation Yes 
Pricing Analytics Yes 
Profitability Analysis Yes 
Scenario Planning No 

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