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Description
The system allows guests to manage their room environment, stream videos, request services, and perform express checkouts seamlessly. Utilizing an iPad provided by the hotel, guests have the capability to do all this and much more. This advanced system is integrated with the hotel's Property Management, Point of Sales, and Room Management Systems, granting guests real-time access to their billing and enabling them to check out without the hassle of visiting the front desk. Additionally, the Food & Beverage department can send exclusive offers directly to the guests through their tablets, with any orders automatically charged to their account. Moreover, Digivalet enhances the entertainment experience by connecting to cable TV, offering full HD Video on Demand, and providing music options. The user-friendly Apple interface significantly improves the previously cumbersome content access process, allowing guests to effortlessly search for movies by actors, read synopses, and watch trailers before selecting a film to enjoy on their television. This technology not only elevates the guest experience but also streamlines hotel operations, creating a more efficient and enjoyable stay.
Description
Introducing your round-the-clock digital hotel assistant, meticulously crafted to cater to the requirements of hotels and apartments alike. Are you interested in enhancing your guests' experience by offering digital services and streamlining processes like check-in and check-out? HelloGuest provides a customized digital solution suitable for every type of host, ranging from small boarding houses to large hotel chains and entire destinations. The HelloGuest multi-app serves as a perfect gateway to digital transformation, linking guests and hosts in ways that have not been achieved before. This innovative app guides guests throughout their 360° journey, from booking to check-out, while efficiently digitizing and automating essential processes such as check-in, room access, and payment transactions. Guests can easily access and order services like room service or spa and restaurant offerings, all presented in a user-friendly format. Moreover, the app replaces traditional room phones with integrated calling and chat features, delivering push notifications directly to all guests. Essential hotel information and the Guest ABC are accessible to everyone at any time, ensuring a seamless experience throughout their stay. Embracing this technology not only enhances guest satisfaction but also streamlines hotel operations significantly.
API Access
Has API
API Access
Has API
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
DigiValet
Founded
2008
Country
Singapore
Website
digivalet.com
Vendor Details
Company Name
HelloGuest
Founded
2014
Country
Germany
Website
www.helloguest-solutions.com/en/index.html
