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Average Ratings 0 Ratings

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ease
features
design
support

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Write a Review

Description

In our inaugural year, our software earned a spot as a Finalist for the “Technology Innovation of the Year” award, and since that time, we have continued to achieve recognition, most notably winning the “Best Supplier” award at the National Attractions Network event. If you are in search of a robust ticketing solution for your attraction or event, a leading point of sale system, a comprehensive membership management platform, reliable retail or restaurant software, or a cohesive strategy that encompasses all these elements, we are here to assist you. We understand that you seek guarantees regarding the effectiveness and dependability of the solutions, alongside the experience and qualifications of the providers. Additionally, we recognize the importance of having a ticketing or EPOS system that remains relevant and effective in the long run. That commitment is why we offer lifelong free upgrades for all our software, ensuring that our clients can adapt to future needs without incurring extra costs. Our focus on innovation and customer satisfaction sets us apart in the industry.

Description

Hatch Tickets is a UK-based platform that specializes in booking and ticketing for leisure venues offering timed experiences such as soft play areas, trampoline parks, ice skating rinks, escape rooms, and seasonal attractions. The platform efficiently manages bookings, particularly in scenarios where slots are limited, ensuring that customers can secure their desired times. Each participating venue is provided with a customized booking page on a dedicated subdomain, enhancing their brand visibility. Payments are processed directly into the venue's Stripe account, meaning that the venue retains its status as the merchant of record without Hatch ever holding any funds. Features include the ability to manage recurring sessions and special events, maintain real-time availability with capacity limits, and offer various ticket types, add-ons, discount codes, and off-peak pricing options. Upon arrival, customers can easily enter with QR tickets scanned via a phone or tablet, while a built-in till facilitates walk-in customers through a card reader, ensuring seamless online and in-person transactions. Following a sale, the system automatically builds a mailing list, prompts visitors for reviews, and follows up on abandoned carts. Moreover, businesses that operate multiple venues can manage all their locations under a single login, with each venue maintaining its unique branding and Stripe account. There are no monthly fees associated with the service; instead, Hatch charges a straightforward 3% fee at the time of sale. This innovative approach not only streamlines the booking process but also enhances the overall customer experience for both venues and patrons alike.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Google No 
Mailchimp No 
Stripe No 
Tevalis Yes 
Windcave Yes 

Integrations

Google Yes 
Mailchimp Yes 
Stripe Yes 
Tevalis No 
Windcave No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No monthly fee, 3% per booking
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Digital Ticketing Systems

Founded

2001

Country

United Kingdom

Website

www.digitickets.co.uk

Vendor Details

Company Name

Hatch Tickets LTD

Founded

2026

Country

United Kingdom

Website

hatchtickets.co.uk

Product Features

Ticketing

Barcode / Ticket Scanning Yes 
Box Office Management Yes 
Concessions Management Yes 
Customer Database Yes 
Event Management Yes 
Fundraising Management Yes 
General Admission Yes 
Kiosk Ticketing Yes 
Mobile Ticketing Yes 
Online Ticketing Yes 
Onsite Ticketing Yes 
POS Yes 
Print-at-Home Yes 
Reserved Seating Yes 
Season Tickets Yes 
Ticket Brokering No 
VIP & Discount Tickets Yes 

Product Features

Ticketing

Barcode / Ticket Scanning Yes 
Box Office Management No 
Concessions Management No 
Customer Database No 
Event Management Yes 
Fundraising Management No 
General Admission Yes 
Kiosk Ticketing No 
Mobile Ticketing Yes 
Online Ticketing Yes 
Onsite Ticketing Yes 
POS Yes 
Print-at-Home No 
Reserved Seating No 
Season Tickets No 
Ticket Brokering No 
VIP & Discount Tickets No 

Alternatives

Alternatives