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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Each day, your enterprise produces an immense amount of data. When utilized effectively, this information becomes a treasure trove of insights. When combined, this strategic data reveals a vast array of opportunities for growth and innovation. As specialists in business intelligence, DigDash supports you with a dependable solution that simplifies data utilization and enhances your performance right away. From the initial design phase to full deployment, and addressing both usage inquiries and development requirements, DigDash is committed to being your long-term partner, fostering a collaborative relationship. Our focus on continuous improvement is reflected in our inherent flexibility. The user-friendly nature of our software distinguishes it in the marketplace as one of the most robust solutions available. No matter your operational goals, our tool seamlessly adjusts to meet the unique demands of your business. With insightful real-time visibility across all aspects of your operations—spanning marketing, finance, sales, and HR—your management team is empowered to make informed decisions promptly, ensuring that you stay ahead in a competitive landscape. This adaptability and support create a foundation for sustained success.

Description

iVision Plus Cisco wallboards enhance agent performance by delivering real-time performance data through innovative and engaging designs. With iVision Plus, you can access dynamic Cisco contact center wallboards that showcase real-time statistics and metrics for both individual and team achievements. Say goodbye to outdated, boxy wallboard designs, and embrace the impactful aesthetics of NextGen wallboards. The gamification features of iVision wallboards inspire agents to elevate their work. These HTML5 wallboards ensure a superior user experience and are responsive across devices. Additionally, the call center wallboard software enables the establishment of KPI thresholds, allowing for performance oversight and immediate response to any breaches, even when you are not actively monitoring. By providing digital signage in real-time to all internal employees, overall efficiency and productivity will see significant improvements, as staff will no longer need to spend excessive time collecting operational insights. Ultimately, this streamlined access to information helps foster a more engaged and informed workforce.

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

HubSpot CRM Yes 
HubSpot Customer Platform Yes 
Microsoft Excel Yes 
Oracle Cloud Infrastructure Yes 
Salesforce Yes 
Alteryx Yes 
FIS Telephone Banking No 
GoTo Webinar Yes 
Google Analytics Yes 
HTML Yes 
IBM Db2 Yes 
Microsoft Azure Yes 
Oracle Database Yes 
Oracle Health Ambulatory EHR No 
PostgreSQL Yes 
SAP BW/4HANA Yes 
SQL Server Yes 
Talend Data Catalog Yes 
Vtiger CRM Yes 

Integrations

HubSpot CRM Yes 
HubSpot Customer Platform Yes 
Microsoft Excel Yes 
Oracle Cloud Infrastructure Yes 
Salesforce Yes 
Alteryx No 
FIS Telephone Banking Yes 
GoTo Webinar No 
Google Analytics No 
HTML No 
IBM Db2 No 
Microsoft Azure No 
Oracle Database No 
Oracle Health Ambulatory EHR Yes 
PostgreSQL No 
SAP BW/4HANA No 
SQL Server No 
Talend Data Catalog No 
Vtiger CRM No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

DigDash

Country

France

Website

www.digdash.com/en/

Vendor Details

Company Name

NovelVox

Founded

2008

Country

United States

Website

www.novelvox.com

Product Features

Business Intelligence

Ad Hoc Reports No 
Benchmarking Yes 
Budgeting & Forecasting Yes 
Dashboard Yes 
Data Analysis Yes 
Key Performance Indicators Yes 
Natural Language Generation (NLG) No 
Performance Metrics Yes 
Predictive Analytics Yes 
Profitability Analysis Yes 
Strategic Planning Yes 
Trend / Problem Indicators Yes 
Visual Analytics Yes 

Dashboard

Annotations No 
Data Source Integrations No 
Functions / Calculations Yes 
Interactive No 
KPIs No 
OLAP Yes 
Private Dashboards Yes 
Public Dashboards Yes 
Scorecards Yes 
Themes No 
Visual Analytics Yes 
Widgets Yes 

Data Analysis

Data Discovery Yes 
Data Visualization Yes 
High Volume Processing No 
Predictive Analytics Yes 
Regression Analysis No 
Sentiment Analysis No 
Statistical Modeling No 
Text Analytics No 

Data Management

Customer Data No 
Data Analysis Yes 
Data Capture No 
Data Integration Yes 
Data Migration No 
Data Quality Control Yes 
Data Security Yes 
Information Governance Yes 
Master Data Management Yes 
Match & Merge No 

Data Visualization

Analytics No 
Content Management No 
Dashboard Creation Yes 
Filtered Views No 
OLAP Yes 
Relational Display Yes 
Simulation Models Yes 
Visual Discovery Yes 

Heatmap

Behavioral Mapping No 
Dashboard Yes 
Dynamic Maps No 
Element Analytics No 
Embeddable Maps No 
For Sales No 
For Science No 
Radial Mapping No 
Territorial Mapping Yes 
Website Analytics No 

Predictive Analytics

AI / Machine Learning No 
Benchmarking Yes 
Data Blending No 
Data Mining No 
Demand Forecasting Yes 
For Education Yes 
For Healthcare Yes 
Modeling & Simulation Yes 
Sentiment Analysis Yes 

Reporting

Customizable Dashboard Yes 
Data Source Connectors No 
Drag & Drop Yes 
Drill Down No 
Email Reports No 
Financial Reports No 
Forecasting Yes 
Marketing Reports Yes 
OLAP Yes 
Report Export No 
Sales Reports Yes 
Scheduled / Automated Reports Yes 

Product Features

Dashboard

Annotations No 
Data Source Integrations Yes 
Functions / Calculations Yes 
Interactive No 
KPIs Yes 
OLAP No 
Private Dashboards No 
Public Dashboards Yes 
Scorecards Yes 
Themes No 
Visual Analytics No 
Widgets Yes 

Digital Signage

Automatic Player Updates No 
Content Scheduling Yes 
Media Library Yes 
Multi-Screen Support No 
Remote Deployment Yes 
Remote Display Management Yes 
Visual Editor No 

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