Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Enhance and measure your patient experience by utilizing metrics that focus on building loyalty and trust, which can lead to better oral health results for patients and improved success for dental practices. A solitary one-star rating or NPS score fails to capture the complete picture, especially when the implications are significant. We are revolutionizing how dental care is assessed to provide you with a clear understanding of your patients' needs and preferences. Additionally, we equip you with evidence-based techniques to foster trust and loyalty within your practice. The day after their appointment, patients receive customized, practice-branded communication via their preferred method (whether SMS or email), inviting them to share feedback on their experiences and outcomes. This feedback is compiled and presented in a tailored dashboard accessible to providers, staff, and regional managers, showcasing achievements and identifying opportunities for enhancement. Furthermore, our machine learning-ready data generates actionable, precise insights, enabling dental teams to advance in 14 experience metrics and 4 outcome metrics, ultimately leading to a more fulfilling practice for both patients and professionals alike. By focusing on these critical areas, dental practices can cultivate a culture of continuous improvement and patient satisfaction.
Description
Skillrater serves as a versatile feedback platform that enables individuals to receive quick insights and recognition, while simultaneously highlighting their strengths and areas for growth through conversations and peer mentorship. Once an employee finishes a task, they can initiate a request for a rating, which can be directed to various parties, including supervisors, colleagues, clients, or customers. The process of sending a feedback request takes only a matter of seconds, and so does the act of providing the rating itself. Ratings on Skillrater are based on a straightforward scale of one to five, reflecting performance in daily tasks and competencies. Supervisors play a crucial role in determining the essential skills required for success in particular activities, which then serve as the benchmarks for the numerical ratings given. Consequently, the feedback provided by Skillrater is structured and aligned with the overarching business strategies and objectives. In addition to these quantitative ratings, Skillrater fosters a familiar social networking atmosphere where users can engage in qualitative discussions, enriching the feedback experience. This dual approach not only enhances individual development but also strengthens team dynamics within the workplace.
API Access
Has API
API Access
Has API
Integrations
No details available.
Integrations
No details available.
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
DifferentKind
Country
United States
Website
www.differentkind.com
Vendor Details
Company Name
Skillrater
Founded
2009
Country
United States
Website
www.skillrater.com
Product Features
Dental
Appointment Management
Appointment Reminders
Claims Management
Clinical Charting
Imaging
Inventory Management
Patient Account Management
Patient Billing
Patient Records Management
Treatment Planning
Product Features
Performance Management
360 Degree Feedback
Compensation Management
Custom Rating Scales
Customizable Templates
Individual Development Plans
On-going Performance Tracking
Peer Appraisals
Review Cycle Tracking
Self Service Portal
Self-Appraisals
Skills Assessments
Weighted Performance Measures