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Description
Enhance and measure your patient experience by utilizing metrics that focus on building loyalty and trust, which can lead to better oral health results for patients and improved success for dental practices. A solitary one-star rating or NPS score fails to capture the complete picture, especially when the implications are significant. We are revolutionizing how dental care is assessed to provide you with a clear understanding of your patients' needs and preferences. Additionally, we equip you with evidence-based techniques to foster trust and loyalty within your practice. The day after their appointment, patients receive customized, practice-branded communication via their preferred method (whether SMS or email), inviting them to share feedback on their experiences and outcomes. This feedback is compiled and presented in a tailored dashboard accessible to providers, staff, and regional managers, showcasing achievements and identifying opportunities for enhancement. Furthermore, our machine learning-ready data generates actionable, precise insights, enabling dental teams to advance in 14 experience metrics and 4 outcome metrics, ultimately leading to a more fulfilling practice for both patients and professionals alike. By focusing on these critical areas, dental practices can cultivate a culture of continuous improvement and patient satisfaction.
Description
MaxAssist serves as a digital personal assistant and productivity platform specifically designed for dental offices, including individual practices, group practices, and Dental Support Organizations (DSOs). By automating routine administrative tasks and boosting patient interaction, it significantly improves the efficiency of dental practices. The software aids administrative teams in navigating daily responsibilities, thereby enhancing scheduling effectiveness and streamlining overall operations. MaxAssist effectively identifies patients who have pending treatments, are due or overdue for hygiene appointments, or have missed scheduled pre-appointments, enabling proactive outreach to engage these patients. Additionally, it delivers actionable insights that help in monitoring and enhancing the performance of the practice. With features that address last-minute cancellations, minimize paperwork, and promote appointment adherence, MaxAssist's extensive toolkit is crafted to refine dental practice workflows, elevate patient satisfaction, and foster growth. This comprehensive approach ensures that dental professionals can focus more on patient care while optimizing their business operations.
API Access
Has API
API Access
Has API
Integrations
No details available.
Integrations
No details available.
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
DifferentKind
Country
United States
Website
www.differentkind.com
Vendor Details
Company Name
MaxAssist
Founded
2009
Country
Canada
Website
getmaxassist.com
Product Features
Dental
Appointment Management
Appointment Reminders
Claims Management
Clinical Charting
Imaging
Inventory Management
Patient Account Management
Patient Billing
Patient Records Management
Treatment Planning
Product Features
Dental
Appointment Management
Appointment Reminders
Claims Management
Clinical Charting
Imaging
Inventory Management
Patient Account Management
Patient Billing
Patient Records Management
Treatment Planning