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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Dialer360 leads the way in offering innovative Cloud call center software solutions. This advanced technology features a Predictive dialer, integrated Avatar, CRM capabilities, and a Web Phone, along with Voice and SMS broadcasting, a hosted Phone system, and VoIP services. It is an affordable and user-friendly option that requires minimal time to learn, making it an ideal choice for Inbound, Outbound, and Blended call centers. Additionally, it allows seamless integration with various third-party applications such as Salesforce, Pipedrive, Zendesk, Vtiger, Zoho, and Microsoft Dynamics, enhancing its versatility and functionality for users. Ultimately, Dialer360 empowers organizations to optimize their communication processes effectively.

Description

We equip companies with the necessary tools and assistance to expand their customer base, enhance their marketing initiatives, and streamline their operational processes. Our cloud-based technology safeguards against data loss during local power interruptions and mitigates downtime that may arise from relocating offices or moving employees within the same workspace. By removing the complexities tied to the installation and upkeep of landlines, we can not only cut your operating expenses but also boost your overall efficiency. Our call center software is designed to enhance the dialing capacity of each representative while simultaneously improving your response rates. Additionally, our telemarketing software enables you to reach out to thousands of individuals at once, transferring calls only to agents when a real person is engaged on the line. This innovative approach removes the burdens of paperwork, manual dialing, and waiting on hold, allowing agents to focus on meaningful interactions. Ultimately, our solutions empower businesses to operate with greater agility and productivity.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Microsoft Dynamics 365 Yes 
Pipedrive Yes 
Salesforce Yes 
Vtiger CRM Yes 
Zendesk Yes 
Zoho CRM Yes 

Integrations

Microsoft Dynamics 365 No 
Pipedrive No 
Salesforce No 
Vtiger CRM No 
Zendesk No 
Zoho CRM No 

Pricing Details

$25 per user per month
Free Trial Yes 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows Yes 
Mac Yes 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Dialer360

Founded

2015

Country

United Kingdom

Website

www.dialer360.com

Vendor Details

Company Name

Dynamic Interactive

Founded

2002

Country

United States

Website

www.dynamicic.com/automated-calling-system

Product Features

Call Center

Blended Call Center Yes 
Call Logging Yes 
Call Recording Yes 
Call Scripting Yes 
Campaign Management Yes 
Database No 
Escalation Management No 
IVR / Voice Recognition Yes 
Inbound Call Center Yes 
Manual Dialer Yes 
Outbound Call Center Yes 
Predictive Dialer Yes 
Progressive Dialer Yes 
Queue Management No 
Real-time Chat Yes 
Reporting/Analytics Yes 

Predictive Dialer

Call Monitoring No 
Call Recording No 
Call Results No 
Call Transfer No 
Callback Scheduling No 
Campaign Specific Caller ID No 
Contact Management No 
FCC Compliance No 
FTC Compliance No 
Lead Capture No 
Lead Management No 

Product Features

Call Tracking

CRM No 
Call Log No 
Call Recording No 
Call Routing No 
Caller Identification No 
Campaign Management No 
Conversion Tracking No 
IVR / Voice Recognition No 
Keyword Tracking No 

Predictive Dialer

Call Monitoring No 
Call Recording No 
Call Results No 
Call Transfer No 
Callback Scheduling No 
Campaign Specific Caller ID No 
Contact Management No 
FCC Compliance No 
FTC Compliance No 
Lead Capture No 
Lead Management No 

Telemarketing

Auto Dialer No 
CRM No 
Call Logging No 
Call Recording Yes 
Call Routing No 
Call Scripting No 
IVR / Voice Recognition No 
Inbound Call Center No 
Lead Distribution No 
Outbound Call Center No 

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Alternatives

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