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Description
Dial 72 is an innovative AI receptionist solution tailored specifically for HVAC contractors. This platform assists HVAC businesses by managing inbound customer calls when office personnel are either busy, unavailable, or off duty. With its capabilities, Dial 72 can efficiently answer calls, collect service details, schedule appointments, identify urgent matters, and ensure a seamless customer experience throughout the day as well as during off-hours. Among its key features are round-the-clock AI call answering, service intake for HVAC issues, appointment scheduling, emergency escalation, maintenance plan recognition, and identification of replacement leads. Additionally, it supports bilingual conversations in both English and Spanish, facilitates two-way communication with customers, and integrates with calendars and CRM systems to enhance field-service workflows. Unlike standard receptionist tools, Dial 72 is specifically crafted to meet the unique language and operational needs of HVAC companies, ensuring they can provide exceptional service at all times. This makes it an essential tool for HVAC contractors looking to improve their customer interaction and operational efficiency.
Description
Most AI receptionists are one generic bot reading a script that you configure yourself. dolfyn is the opposite: a done-for-you system of specialist agents, each trained for a single job like new leads, existing customers, or after-hours emergencies, with an intake agent routing every caller to the right one. Each agent is built from scratch around a client's services, pricing, call flow, and service area, then connected to the tools they already run through custom API integrations (Buildium, Rent Manager, ServiceTitan, Jobber, Housecall Pro, HubSpot, Zapier). It answers every call 24/7, qualifies and routes, books jobs, and triages real emergencies by the client's own rules, writing calls and leads straight into their system. A real team reviews calls daily and keeps each agent tuned. dolfyn works for property managers, home service and trades businesses, and professional offices across the US and Canada.
API Access
Has API
API Access
Has API
Screenshots View All
No images available
Integrations
Buildium
Cal.ai
Google Calendar
Housecall Pro
HubSpot AEO
Jobber
Rent Manager
Salesforce
ServiceTitan
monday CRM
Integrations
Buildium
Cal.ai
Google Calendar
Housecall Pro
HubSpot AEO
Jobber
Rent Manager
Salesforce
ServiceTitan
monday CRM
Pricing Details
$95/month
Free Trial
Free Version
Pricing Details
$179/mo
Plans are priced by level of integration, automations, and volume.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Dial 72
Founded
2026
Country
United States
Website
dial72.com
Vendor Details
Company Name
dolfyn
Founded
2024
Country
Canada
Website
dolfyn.ai
Product Features
HVAC
Billing & Invoicing
Customer Database
Dispatch Management
Inventory Control
Job Management
Maintenance Scheduling
Mobile Access
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Technician Management
Work Order Management