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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Dial 72 is an innovative AI receptionist solution tailored specifically for HVAC contractors. This platform assists HVAC businesses by managing inbound customer calls when office personnel are either busy, unavailable, or off duty. With its capabilities, Dial 72 can efficiently answer calls, collect service details, schedule appointments, identify urgent matters, and ensure a seamless customer experience throughout the day as well as during off-hours. Among its key features are round-the-clock AI call answering, service intake for HVAC issues, appointment scheduling, emergency escalation, maintenance plan recognition, and identification of replacement leads. Additionally, it supports bilingual conversations in both English and Spanish, facilitates two-way communication with customers, and integrates with calendars and CRM systems to enhance field-service workflows. Unlike standard receptionist tools, Dial 72 is specifically crafted to meet the unique language and operational needs of HVAC companies, ensuring they can provide exceptional service at all times. This makes it an essential tool for HVAC contractors looking to improve their customer interaction and operational efficiency.

Description

Most AI receptionists are one generic bot reading a script that you configure yourself. dolfyn is the opposite: a done-for-you system of specialist agents, each trained for a single job like new leads, existing customers, or after-hours emergencies, with an intake agent routing every caller to the right one. Each agent is built from scratch around a client's services, pricing, call flow, and service area, then connected to the tools they already run through custom API integrations (Buildium, Rent Manager, ServiceTitan, Jobber, Housecall Pro, HubSpot, Zapier). It answers every call 24/7, qualifies and routes, books jobs, and triages real emergencies by the client's own rules, writing calls and leads straight into their system. A real team reviews calls daily and keeps each agent tuned. dolfyn works for property managers, home service and trades businesses, and professional offices across the US and Canada.

API Access

Has API

API Access

Has API

Screenshots View All

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Integrations

Buildium
Cal.ai
Google Calendar
Housecall Pro
HubSpot AEO
Jobber
Rent Manager
Salesforce
ServiceTitan
monday CRM
n8n

Integrations

Buildium
Cal.ai
Google Calendar
Housecall Pro
HubSpot AEO
Jobber
Rent Manager
Salesforce
ServiceTitan
monday CRM
n8n

Pricing Details

$95/month
Free Trial
Free Version

Pricing Details

$179/mo
Plans are priced by level of integration, automations, and volume.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Dial 72

Founded

2026

Country

United States

Website

dial72.com

Vendor Details

Company Name

dolfyn

Founded

2024

Country

Canada

Website

dolfyn.ai

Product Features

HVAC

Billing & Invoicing
Customer Database
Dispatch Management
Inventory Control
Job Management
Maintenance Scheduling
Mobile Access
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Technician Management
Work Order Management

Product Features

Alternatives

Alternatives

Run a Call Reviews

Run a Call

Runacall, Inc