Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Dial 72 is an innovative AI receptionist solution tailored specifically for HVAC contractors. This platform assists HVAC businesses by managing inbound customer calls when office personnel are either busy, unavailable, or off duty. With its capabilities, Dial 72 can efficiently answer calls, collect service details, schedule appointments, identify urgent matters, and ensure a seamless customer experience throughout the day as well as during off-hours. Among its key features are round-the-clock AI call answering, service intake for HVAC issues, appointment scheduling, emergency escalation, maintenance plan recognition, and identification of replacement leads. Additionally, it supports bilingual conversations in both English and Spanish, facilitates two-way communication with customers, and integrates with calendars and CRM systems to enhance field-service workflows. Unlike standard receptionist tools, Dial 72 is specifically crafted to meet the unique language and operational needs of HVAC companies, ensuring they can provide exceptional service at all times. This makes it an essential tool for HVAC contractors looking to improve their customer interaction and operational efficiency.
Description
SubCall is an online AI-driven tool designed for front-office and field-service management, specifically catering to owner-operator trades and home-service enterprises. This intelligent receptionist efficiently handles incoming phone calls, representing the business name, collecting essential job information, assessing urgency, and can even schedule appointments or relay job details to the relevant team members. The platform features a comprehensive dashboard for managing jobs and customers, crew scheduling capabilities, technician access, and a customer mapping function that includes drive-time considerations. Additionally, it offers draft quotes based on the business's established service pricing and facilitates customer approvals through dedicated links. Users benefit from call recordings, detailed analytics, SMS alerts, and recommendations for reaching out to previous clients to optimize open slots in the schedule. Businesses can seamlessly integrate their existing phone lines and utilize specialized intake processes tailored for various trades such as plumbing, HVAC, roofing, electrical, and garage-door services. Overall, SubCall streamlines operations and enhances customer engagement for service-oriented businesses.
API Access
Has API
No
API Access
Has API
No
Screenshots View All
No images available
Screenshots View All
No images available
Integrations
No details available.
Integrations
No details available.
Pricing Details
$95/month
Free Trial
Yes
Free Version
No
Pricing Details
$349/month
$349/month or $3,490/year (two months free); the monthly plan includes 500 minutes with rollover. Calls under 30 seconds are free; additional minutes cost $20 per 60 minutes. The $5 trial covers 30 days or 50 minutes and renews at $349/month on day 31 unless canceled. Monthly service can be canceled anytime.
Free Trial
No
Free Version
No
Deployment
Web-Based
No
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Dial 72
Founded
2026
Country
United States
Website
dial72.com
Vendor Details
Company Name
SubCall
Founded
2025
Country
United States
Website
subcall.io
Product Features
HVAC
Billing & Invoicing
No
Customer Database
No
Dispatch Management
No
Inventory Control
No
Job Management
No
Maintenance Scheduling
No
Mobile Access
No
Quotes / Estimates
No
Routing
No
Scheduling
No
Service History Tracking
No
Technician Management
No
Work Order Management
No