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Description
Dial 72 is an innovative AI receptionist solution tailored specifically for HVAC contractors. This platform assists HVAC businesses by managing inbound customer calls when office personnel are either busy, unavailable, or off duty. With its capabilities, Dial 72 can efficiently answer calls, collect service details, schedule appointments, identify urgent matters, and ensure a seamless customer experience throughout the day as well as during off-hours. Among its key features are round-the-clock AI call answering, service intake for HVAC issues, appointment scheduling, emergency escalation, maintenance plan recognition, and identification of replacement leads. Additionally, it supports bilingual conversations in both English and Spanish, facilitates two-way communication with customers, and integrates with calendars and CRM systems to enhance field-service workflows. Unlike standard receptionist tools, Dial 72 is specifically crafted to meet the unique language and operational needs of HVAC companies, ensuring they can provide exceptional service at all times. This makes it an essential tool for HVAC contractors looking to improve their customer interaction and operational efficiency.
Description
MiTek-Wrightsoft's Right-Suite® Universal stands out as the sole comprehensive software solution for HVAC design and sales in both residential and commercial sectors, aimed at enhancing efficiency. This innovative program reduces unnecessary mouse clicks and ensures that updates are made across all sections of the software in real-time. Thanks to its user-friendly technology, Right-Suite® Universal is adaptable, tailored to fit the precise requirements of your business. Designed with user experience at its core, the modular nature of this software allows for complete customization, enabling you to select only the features you require without any superfluous extras. Furthermore, it is the only HVAC software that seamlessly integrates every aspect of project management from inception to completion, encompassing everything from load assessments and duct layout to generating a final proposal that is ready for customer delivery. In addition, users benefit from a comprehensive support system that includes online video tutorials and access to dedicated software support technicians, ensuring that help is always at hand when needed. By utilizing Right-Suite® Universal, you'll streamline your HVAC operations and improve overall productivity.
API Access
Has API
API Access
Has API
Screenshots View All
No images available
Integrations
No details available.
Integrations
No details available.
Pricing Details
$95/month
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Dial 72
Founded
2026
Country
United States
Website
dial72.com
Vendor Details
Company Name
Wrightsoft
Website
www.wrightsoft.com/Products/Desktop_Solutions/Right-Suite_Universal
Product Features
HVAC
Billing & Invoicing
Customer Database
Dispatch Management
Inventory Control
Job Management
Maintenance Scheduling
Mobile Access
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Technician Management
Work Order Management
Product Features
HVAC
Billing & Invoicing
Customer Database
Dispatch Management
Inventory Control
Job Management
Maintenance Scheduling
Mobile Access
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Technician Management
Work Order Management