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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Dial 72 is an innovative AI receptionist solution tailored specifically for HVAC contractors. This platform assists HVAC businesses by managing inbound customer calls when office personnel are either busy, unavailable, or off duty. With its capabilities, Dial 72 can efficiently answer calls, collect service details, schedule appointments, identify urgent matters, and ensure a seamless customer experience throughout the day as well as during off-hours. Among its key features are round-the-clock AI call answering, service intake for HVAC issues, appointment scheduling, emergency escalation, maintenance plan recognition, and identification of replacement leads. Additionally, it supports bilingual conversations in both English and Spanish, facilitates two-way communication with customers, and integrates with calendars and CRM systems to enhance field-service workflows. Unlike standard receptionist tools, Dial 72 is specifically crafted to meet the unique language and operational needs of HVAC companies, ensuring they can provide exceptional service at all times. This makes it an essential tool for HVAC contractors looking to improve their customer interaction and operational efficiency.

Description

Recepcionista.com serves as an AI-driven front-office solution tailored for service-oriented businesses in Spain, functioning as a virtual receptionist that manages incoming calls and WhatsApp messages around the clock. It intelligently interprets customer needs, gathers essential contact and service information, provides answers to preset questions, qualifies leads, schedules appointments, and appropriately directs or escalates inquiries. Users have the flexibility to customize their offerings, working hours, frequently asked questions, pricing information, scheduling protocols, and escalation processes. The platform conveniently delivers organized summaries to team members while seamlessly integrating with tools like Google Calendar, Microsoft Outlook, Microsoft 365, WhatsApp Business, and Telnyx. Subscription plans begin at €99 per month and come with guided setup assistance. This innovative service is particularly beneficial for solo entrepreneurs and service teams aiming to minimize missed calls and ensure that conversations lead to actionable next steps, ultimately enhancing their operational efficiency. Additionally, its user-friendly interface makes it accessible for those with varying levels of technical expertise.

API Access

Has API

API Access

Has API

Screenshots View All

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Screenshots View All

No images available

Integrations

No details available.

Integrations

No details available.

Pricing Details

$95/month
Free Trial
Free Version

Pricing Details

€99/month
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Dial 72

Founded

2026

Country

United States

Website

dial72.com

Vendor Details

Company Name

Recepcionista.com

Founded

2024

Country

Spain

Website

www.recepcionista.com

Product Features

HVAC

Billing & Invoicing
Customer Database
Dispatch Management
Inventory Control
Job Management
Maintenance Scheduling
Mobile Access
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Technician Management
Work Order Management

Product Features

Alternatives

Alternatives

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