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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Dial 72 is an innovative AI receptionist solution tailored specifically for HVAC contractors. This platform assists HVAC businesses by managing inbound customer calls when office personnel are either busy, unavailable, or off duty. With its capabilities, Dial 72 can efficiently answer calls, collect service details, schedule appointments, identify urgent matters, and ensure a seamless customer experience throughout the day as well as during off-hours. Among its key features are round-the-clock AI call answering, service intake for HVAC issues, appointment scheduling, emergency escalation, maintenance plan recognition, and identification of replacement leads. Additionally, it supports bilingual conversations in both English and Spanish, facilitates two-way communication with customers, and integrates with calendars and CRM systems to enhance field-service workflows. Unlike standard receptionist tools, Dial 72 is specifically crafted to meet the unique language and operational needs of HVAC companies, ensuring they can provide exceptional service at all times. This makes it an essential tool for HVAC contractors looking to improve their customer interaction and operational efficiency.

Description

OnCrew is an AI-powered answering service designed specifically for home-service professionals, including those in HVAC, plumbing, electrical, roofing, and other trades. It efficiently responds to incoming calls within approximately two rings, available around the clock, gathers essential job information and caller details, performs urgent-call triage tailored to specific trades, and sends a summary along with a recording after each interaction. Subscription plans begin at $49 per month, including a complimentary 14-day trial. This service is ideal for solo operators and small teams with multiple trucks who may miss calls during off-hours, while engaged in work, or over the weekend, ensuring they never lose potential business opportunities. By utilizing OnCrew, contractors can improve their customer service and streamline their communication process.

API Access

Has API

API Access

Has API

Screenshots View All

No images available

Screenshots View All

Integrations

Google Calendar
Zapier

Integrations

Google Calendar
Zapier

Pricing Details

$95/month
Free Trial
Free Version

Pricing Details

$49/month
Starter $49/month, Pro $149/month, Multi-Truck $349/month. Every plan includes a 14-day free trial with no credit card required, a dedicated business phone number, 24/7 AI call answering, call summaries and recordings by email, and a monthly call allowance.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Dial 72

Founded

2026

Country

United States

Website

dial72.com

Vendor Details

Company Name

OnCrew

Founded

2026

Country

United States

Website

oncrew.ai

Product Features

HVAC

Billing & Invoicing
Customer Database
Dispatch Management
Inventory Control
Job Management
Maintenance Scheduling
Mobile Access
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Technician Management
Work Order Management

Product Features

Alternatives

Alternatives