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Description
Dial 72 is an innovative AI receptionist solution tailored specifically for HVAC contractors. This platform assists HVAC businesses by managing inbound customer calls when office personnel are either busy, unavailable, or off duty. With its capabilities, Dial 72 can efficiently answer calls, collect service details, schedule appointments, identify urgent matters, and ensure a seamless customer experience throughout the day as well as during off-hours. Among its key features are round-the-clock AI call answering, service intake for HVAC issues, appointment scheduling, emergency escalation, maintenance plan recognition, and identification of replacement leads. Additionally, it supports bilingual conversations in both English and Spanish, facilitates two-way communication with customers, and integrates with calendars and CRM systems to enhance field-service workflows. Unlike standard receptionist tools, Dial 72 is specifically crafted to meet the unique language and operational needs of HVAC companies, ensuring they can provide exceptional service at all times. This makes it an essential tool for HVAC contractors looking to improve their customer interaction and operational efficiency.
Description
Become part of the growing community of 200,000 users by downloading our range of HVAC applications, featuring the newly revamped HVAC Toolkit. This essential app for iPhone and iPad users is a must-have for professionals in the HVAC sector, bringing together several of our standalone iOS applications into one convenient platform. The universal app is designed to function seamlessly on both iPhone and iPad, automatically adjusting its interface to fit any screen size. With the "HVAC Equipment Locator" module, users can monitor, share, and personalize their equipment nameplate and maintenance information. Additionally, the "HVAC PT Chart" module provides straightforward access to the pressure-temperature characteristics of over 100 refrigerants, serving as a modern alternative to the traditional paper PT charts previously carried by many. Furthermore, the "HVAC Refrigerant Charge" module enables quick calculations of superheat and subcool refrigerant charges, making it an invaluable tool for HVAC technicians on the go. With pressure-temperature data available for more than 100 commonly used refrigerants, this app is a comprehensive solution tailored for today’s HVAC professionals.
API Access
Has API
API Access
Has API
Screenshots View All
No images available
Integrations
No details available.
Integrations
No details available.
Pricing Details
$95/month
Free Trial
Free Version
Pricing Details
$24 one-time payment
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Dial 72
Founded
2026
Country
United States
Website
dial72.com
Vendor Details
Company Name
Carmel Software
Founded
1995
Country
United States
Website
www.carmelsoft.com/iOS-Mobile-Software-HVAC-Toolkit
Product Features
HVAC
Billing & Invoicing
Customer Database
Dispatch Management
Inventory Control
Job Management
Maintenance Scheduling
Mobile Access
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Technician Management
Work Order Management
Product Features
HVAC
Billing & Invoicing
Customer Database
Dispatch Management
Inventory Control
Job Management
Maintenance Scheduling
Mobile Access
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Technician Management
Work Order Management