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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Diaform serves as an AI-driven interviewer designed to enhance product feedback, merging the in-depth nature of a Zoom conversation with the broad reach of traditional surveys. Rather than subjecting all participants to the same rigid questionnaire, Diaform facilitates AI-guided dialogues that explore follow-up questions, delve into the reasoning behind responses, and transform superficial feedback into meaningful insights. You have the flexibility to establish initial questions, determine the extent of the AI's probing, and distribute a single link, ensuring that each participant experiences a unique journey tailored to their answers. The AI intelligently assesses which responses warrant further exploration and when to advance, ensuring that vague replies like “fine” or “ok” do not hinder the collection of rich, open-ended feedback. Participants can express themselves through voice or text, fostering longer, more genuine, and candid responses. Each interaction generates a comprehensive summary that includes sentiment analysis, confidence levels, key terms, memorable quotes, and emerging themes, enabling teams to take prompt action rather than sorting through responses manually. Diaform is specifically designed for customer-centric research initiatives where in-depth understanding is crucial, including areas such as churn analysis, onboarding experiences, post-purchase evaluations, concept validation, and interviews. Ultimately, this innovative tool empowers organizations to derive actionable insights efficiently and effectively.

Description

Listen offers an innovative solution for businesses to gain deep customer insights quickly and efficiently through AI-powered interviews. The platform allows you to replace time-consuming research methods such as surveys and focus groups with automated AI-moderated interviews that generate both qualitative and quantitative feedback. Whether you’re testing landing pages, conducting usability studies, or understanding brand perception, Listen delivers real-time insights. The platform also supports diverse formats, including video, audio, and text, and can translate and transcribe in over 50 languages, ensuring a broad reach for global insights.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Goldfish
Zoom

Integrations

Goldfish
Zoom

Pricing Details

$49 per month
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Diaform

Founded

2021

Country

Sweden

Website

diaform.io

Vendor Details

Company Name

Listen Labs

Founded

2023

Country

United States

Website

listenlabs.ai/

Product Features

Product Features

Market Research

Benchmarking
Compensation Management
Data Management
Email / Online
Face-to-Face
Panel Management
Paper-Based
Phone-Based
Sample Management
Statistical Analysis
Survey Management

Alternatives

No Alternatives

Alternatives

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