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Description

Personalization has become a standard practice in today's digital landscape. You can expand your global outreach effortlessly, even without previous experience. With an astonishing open rate exceeding 90% and a response rate that can reach up to 45%, SMS stands out as the most immediate method for companies to engage with their customers. Additionally, SMS serves as a robust and secure option for user authentication. The implementation of SMS verification introduces a vital layer of security that many businesses find indispensable. Have you ever experienced delays waiting for someone during a meeting? With SMS reminders, you can mitigate concerns about appointments, meetings, or the risk of no-shows. SMS also acts as an essential tool for dispatching alerts to clients, ensuring they receive timely information on critical issues such as weather changes or power outages. Furthermore, utilizing text messaging is generally more cost-effective than conventional marketing strategies, especially when disseminating a high volume of messages. Offering the highest conversion rates at the most affordable prices, SMS has become the preferred communication method for a multitude of enterprises across the globe. As businesses continue to evolve, SMS remains a key player in bridging the gap between companies and their clientele.

Description

Leverage the power of tailored communication with customers through their chosen channels. Statflo stands out as the sole enterprise-grade customer engagement platform that is fully compliant and specifically crafted for front-line teams. Our primary focus is to guarantee that robust compliance controls and security protocols are established for customer interactions. With intelligent filtering, your front-line teams can engage in personalized conversations via business text messaging while complying with legal, security, and brand standards. Integrate your favorite applications and tools to access customer data seamlessly within the platform, enabling your customer-facing teams to utilize pertinent information effectively. Utilize real-time data to connect with each customer on an individual basis, facilitating the creation of campaigns and offers that are strategically aligned with every phase of the customer journey. This approach not only enhances customer relationships but also drives greater engagement and loyalty over time.

API Access

Has API Yes 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

Microsoft Dynamics 365 No 
PayPal Yes 
Paysera Yes 
Salesforce No 
Viber Yes 
WhatsApp Yes 

Integrations

Microsoft Dynamics 365 Yes 
PayPal No 
Paysera No 
Salesforce Yes 
Viber No 
WhatsApp No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs No 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Dexatel

Founded

2005

Country

Estonia

Website

dexatel.com

Vendor Details

Company Name

Statflo

Founded

2012

Country

Canada

Website

www.statflo.com

Product Features

SMS Marketing

2-Way Messaging No 
Artificial Intelligence No 
Contact Management No 
MMS No 
Mass Texting No 
Message Personalization No 
Mobile Coupons No 
Mobile Keywords No 
Polls / Voting No 
Reporting/Analytics No 
Scheduled Messaging No 
Shortcodes No 
Text-to-Win No 

WhatsApp Marketing

API No 
Alerts No 
Autoresponder No 
Bulk Messaging No 
Campaign Management No 
Contact Management No 
Multi-Language Support No 
Reporting / Analytics No 

Product Features

Conversational Marketing

Appointment Scheduling Yes 
Audience Segmentation No 
Chatbot No 
Email Automation No 
Group Messaging No 
Human Handover No 
Lead Distribution Yes 
Lead Qualification No 
Mobile Messaging No 
Multi-Channel Communication No 
Product Recommendations No 
Video Chat No 

Customer Communications Management

Batch Communications No 
Chat / Messaging Yes 
Content Management No 
Email Distribution No 
Interactive Content Yes 
Multi-Channel Communications Yes 
On-Demand Communications Yes 
Personalization Yes 
Print Management No 
Template Management Yes 
Video Content No 

Mobile Marketing

Channel Attribution Yes 
Contextual Targeting Yes 
Coupons No 
Email Marketing No 
Engagement Monitoring Yes 
In-App Marketing No 
Location-Based Marketing No 
Push Notifications No 
Text Messaging No 
Text-to-Win No 

SMS Marketing

2-Way Messaging Yes 
Artificial Intelligence No 
Contact Management Yes 
MMS No 
Mass Texting No 
Message Personalization Yes 
Mobile Coupons No 
Mobile Keywords No 
Polls / Voting No 
Reporting/Analytics Yes 
Scheduled Messaging No 
Shortcodes No 
Text-to-Win No 

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