Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Create, remix, and share captivating videos in just minutes by harnessing the powerful features of your Mac. Enhance your video quality by connecting devices like your iPhone, DSLR, or webcam for an upgraded experience. Capture footage from your camera and screen or record multiple angles simultaneously, all in a single take. Seamlessly switch between horizontal and vertical formats and remix your footage in seconds with the innovative magic canvas. Maximize the potential of each video with Detail, which allows for the generation of an incredibly accurate transcript with just one click, enabling you to edit with remarkable speed. Effortlessly identify and export key moments from your footage to share across platforms like TikTok, YouTube, and Instagram. Instantly elevate your video content by linking your iPhone or iPad, or by utilizing any USB camera, capture card, or webcam. With the ability to generate a transcript at the click of a button, you can streamline your editing process significantly. Bring your videos to life with personalized branding elements, including titles, text, backgrounds, and images, ensuring your content stands out. Never miss a single moment; Detail ensures that everything is captured in perfect sync as soon as you hit record, making your video production smoother than ever before.

Description

Elevate the customer support experience by leveraging the Video Reply app for Zendesk, which allows you to record and dispatch video responses directly within ticket communications, moving beyond simple text exchanges. Although it holds great promise, the use of video in customer support remains surprisingly limited. Video replies present an excellent opportunity to quickly create product demonstrations, introduce yourself personally, or showcase effective solutions. This approach not only fosters trust but also accelerates the resolution process for tickets, leading to enhanced customer satisfaction overall. With Video Reply, you can record videos straight from Zendesk tickets or choose from a curated library within the app. Utilize video to craft informative tutorials that detail the steps needed to address customer problems effectively. You also have the option to save your videos in the library for easy access in the future. Additionally, you can request videos from customers to gain deeper insights into their concerns and requirements. Organize your video content using tags for easy retrieval and classification. Furthermore, you can design customized video page previews for your recipients, ensuring a more engaging and tailored communication experience.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

No images available

Integrations

Instagram Yes 
LinkedIn Yes 
TikTok Yes 
X (Twitter) Yes 
YouTube Yes 
Zendesk No 

Integrations

Instagram No 
LinkedIn No 
TikTok No 
X (Twitter) No 
YouTube No 
Zendesk Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version Yes 

Pricing Details

$19 per agent/per month
Free Trial Yes 
Free Version No 

Deployment

Web-Based No 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App No 
Windows No 
Mac Yes 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Detail

Country

United States

Website

detail.co

Vendor Details

Company Name

GrowthDot

Founded

2015

Country

Ukraine

Website

growthdot.com

Product Features

Video Making

Animation No 
Collaboration Tools No 
Customizable Branding No 
Drag & Drop No 
Media Library No 
Privacy Options No 
Social Sharing No 
Templates No 
Text Overlay No 
Text to Video No 
Video Capture No 
Voice-Over No 

Product Features

Alternatives

Alternatives

liteCam Reviews

liteCam

RSUPPORT Co. Ltd.
Quibbly Reviews

Quibbly

Scriptify Inc.
Loom Reviews

Loom

Atlassian