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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

The software has been meticulously designed for Tour Operators, Destination Management Organizations, and Incentive Companies, facilitating the automation, creation, administration, and management of itineraries for Incentive Programs, Group Trips, Self Drive/FIT, and Events. Our Edge tourism software suite encompasses all elements of the robust Destination Builder system, which features comprehensive Consultant capabilities, enhanced Management oversight, and Accountancy controls. Additionally, Edge provides customizable Vouchers and Word Itineraries tailored to meet the unique needs of your Tourism Company. Clients utilizing Edge-Plus can take advantage of our Development Agreement, which allows for the submission of requests for new features and functionalities, often at no extra charge. The software also offers seamless accounting integration with external systems, extensive Management and settings controls, detailed Marketing analysis, and an automated overnight update feature, ensuring that your business remains at the forefront of innovation and efficiency. With such a range of capabilities, users can significantly enhance their operational effectiveness in the competitive tourism market.

Description

Manage your campaigns effectively with a comprehensive CRM solution designed specifically for the tourism sector, enabling improved processes, reduced costs, and enhanced customer satisfaction. Your clients represent your future potential; hence, it's crucial to analyze and manage your interactions with them – starting from the first point of contact, through bookings, and continuing to customer feedback and repeat reservations. ISO has crafted Emerald, a CRM system uniquely tailored to the tourism industry's requirements, facilitating the entire tourism value chain from initial travel inquiries to follow-ups that encourage customers to plan their next journey. Additionally, with its modular structure, Emerald can be customized to fit any specific needs of your business. There is also iEmerald, a mobile CRM designed for your sales team, ensuring that business processes in marketing, sales, and customer service are streamlined. This approach not only fosters stronger customer loyalty but also allows for a deeper understanding of customer preferences and requirements, ultimately leading to more meaningful relationships.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Microsoft Outlook
2Subscribe
Microsoft Excel
Microsoft Word
Pastel
QuickBooks Online

Integrations

Microsoft Outlook
2Subscribe
Microsoft Excel
Microsoft Word
Pastel
QuickBooks Online

Pricing Details

$14.70 per user per month
Free Trial
Free Version

Pricing Details

$500.00/one-time/user
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

P3Projects

Country

South Africa

Website

www.destinationbuilder.info/tourism-software.html

Vendor Details

Company Name

ISO Travel Solutions

Founded

1979

Country

Germany

Website

www.isotravel.com/en/solutions/customer-relationship-management

Product Features

Tour Operator

Accommodation Booking
Activities Booking
Central Reservation System
Coach Booking
Custom Packages
Customer Management
GDS / OTA Integration
Itinerary Creation
Multi-Day Tours
Payment Processing
Price / Margin Management
Promotions Management
Quote Management
Reservations Management
Vendor Management
Website Management

Product Features

CRM

Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management

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