Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
With DD Tech, you have the flexibility to manage your ConnectWise and Autotask tickets from any location and on any device of your choice. The platform offers a highly customizable Service Catalog alongside advanced Custom Forms, enabling you to provide prompt and pertinent support to your users right from the first contact. Maintain an open line of communication with your users and continue to deliver outstanding service through DD Chat. Additionally, you can utilize templated emails that permit users to contribute notes to their tickets or initiate conversations with your technicians. From collaborating on tickets with clients to creating interactive service experiences, DeskDirector is designed to fulfill the diverse requirements of your Managed Service Provider (MSP) setup. This comprehensive approach ensures that all aspects of user engagement and service delivery are seamlessly integrated.
Description
The SPARK connected car platform by Springworks offers a secure and cost-effective method to create appealing services for your users. With numerous ready-to-use APIs for a wide range of services, we invite you to reach out for more insights on its functionality! The SPARK platform stands out as one of the most sophisticated connected car solutions in the market. Leveraging AWS, it is designed to be GDPR compliant and is capable of managing millions of vehicles. The potential to generate genuine value for customers from vehicle-related data is virtually limitless—contact us to explore how your offerings can be improved. By empowering local service providers to deliver pertinent services to your clientele, you can greatly enrich the user experience with your products. This approach not only saves time and costs but also enhances safety and enjoyment in car ownership. At Springworks International, we are committed to helping companies provide a diverse array of services to end users through our cutting-edge SPARK connected car platform, which truly transforms the way users interact with their vehicles. Elevate your service offerings today and join the future of connected mobility!
API Access
Has API
No
API Access
Has API
No
Integrations
Autotask PSA
Yes
Bigger Brains
Yes
ConnectBooster
Yes
ConnectWise CPQ
Yes
Datto RMM
Yes
Datto Workplace
Yes
Microsoft Power Automate
Yes
QuoteWerks
Yes
Wise-Pay
Yes
Integrations
Autotask PSA
No
Bigger Brains
No
ConnectBooster
No
ConnectWise CPQ
No
Datto RMM
No
Datto Workplace
No
Microsoft Power Automate
No
QuoteWerks
No
Wise-Pay
No
Pricing Details
$97 per month
Free Trial
No
Free Version
No
Pricing Details
$0.01 per month
Free Trial
No
Free Version
No
Deployment
Web-Based
No
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
DeskDirector
Founded
2012
Country
New Zealand
Website
www.deskdirector.com
Vendor Details
Company Name
Springworks
Country
Sweden
Website
www.springworks.se
Product Features
MSP
Backup Management
No
Billing & Invoicing
No
CRM
No
Dashboard
No
Help Desk
No
Issue Management
No
Live Chat
No
Patch Management
No
Privileged Access Management (PAM)
No
Project Management
No
Remote Access
No
Remote Systems Monitoring
No
Scheduling
No
Portal
Chat
Yes
Collaboration
No
Content Management
Yes
Document Management
No
File Sharing
Yes
Search
No
Product Features
Portal
Chat
Yes
Collaboration
No
Content Management
No
Document Management
No
File Sharing
Yes
Search
Yes