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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

With DD Tech, you have the flexibility to manage your ConnectWise and Autotask tickets from any location and on any device of your choice. The platform offers a highly customizable Service Catalog alongside advanced Custom Forms, enabling you to provide prompt and pertinent support to your users right from the first contact. Maintain an open line of communication with your users and continue to deliver outstanding service through DD Chat. Additionally, you can utilize templated emails that permit users to contribute notes to their tickets or initiate conversations with your technicians. From collaborating on tickets with clients to creating interactive service experiences, DeskDirector is designed to fulfill the diverse requirements of your Managed Service Provider (MSP) setup. This comprehensive approach ensures that all aspects of user engagement and service delivery are seamlessly integrated.

Description

The SPARK connected car platform by Springworks offers a secure and cost-effective method to create appealing services for your users. With numerous ready-to-use APIs for a wide range of services, we invite you to reach out for more insights on its functionality! The SPARK platform stands out as one of the most sophisticated connected car solutions in the market. Leveraging AWS, it is designed to be GDPR compliant and is capable of managing millions of vehicles. The potential to generate genuine value for customers from vehicle-related data is virtually limitless—contact us to explore how your offerings can be improved. By empowering local service providers to deliver pertinent services to your clientele, you can greatly enrich the user experience with your products. This approach not only saves time and costs but also enhances safety and enjoyment in car ownership. At Springworks International, we are committed to helping companies provide a diverse array of services to end users through our cutting-edge SPARK connected car platform, which truly transforms the way users interact with their vehicles. Elevate your service offerings today and join the future of connected mobility!

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Autotask PSA Yes 
Bigger Brains Yes 
ConnectBooster Yes 
ConnectWise CPQ Yes 
Datto RMM Yes 
Datto Workplace Yes 
Microsoft Power Automate Yes 
QuoteWerks Yes 
Wise-Pay Yes 

Integrations

Autotask PSA No 
Bigger Brains No 
ConnectBooster No 
ConnectWise CPQ No 
Datto RMM No 
Datto Workplace No 
Microsoft Power Automate No 
QuoteWerks No 
Wise-Pay No 

Pricing Details

$97 per month
Free Trial No 
Free Version No 

Pricing Details

$0.01 per month
Free Trial No 
Free Version No 

Deployment

Web-Based No 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

DeskDirector

Founded

2012

Country

New Zealand

Website

www.deskdirector.com

Vendor Details

Company Name

Springworks

Country

Sweden

Website

www.springworks.se

Product Features

MSP

Backup Management No 
Billing & Invoicing No 
CRM No 
Dashboard No 
Help Desk No 
Issue Management No 
Live Chat No 
Patch Management No 
Privileged Access Management (PAM) No 
Project Management No 
Remote Access No 
Remote Systems Monitoring No 
Scheduling No 

Portal

Chat Yes 
Collaboration No 
Content Management Yes 
Document Management No 
File Sharing Yes 
Search No 

Product Features

Portal

Chat Yes 
Collaboration No 
Content Management No 
Document Management No 
File Sharing Yes 
Search Yes 

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