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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Ensure your team remains secure and current with seamless automatic updates for dependencies, thorough license checks, and scanning for security vulnerabilities. We meticulously review library changelogs and release notes, scrutinize your codebase, and handle dependency updates, even addressing any breaking changes that may arise. Our robust tools cater to effective dependency management, accommodating teams of any size, from as small as two to as large as 200. With all your dependencies visible in a single location, there's no need for tedious searches through various repositories. Prevent legal complications by verifying that your dependencies are properly licensed. Additionally, receive timely alerts whenever a dependency poses a security risk. You can choose to update your code only if the changes impact your project. DepsHub simplifies the process of monitoring and updating dependencies, ultimately saving you valuable time. We proudly support a diverse array of programming languages and frameworks, allowing you to work with the ones you prefer while getting started in just a few minutes. Furthermore, you can integrate your preferred tools, create tickets, and stay informed about new issues, enhancing your overall workflow and productivity.

Description

Welcome to the hub of a versatile open source trouble ticket system. You can implement this CGI script on your website to manage everything from bug tracking and customer support to project oversight and task management. Submitting a trouble ticket has never been simpler, as it can be done through a straightforward web form. The help desk software efficiently assigns a unique identifier to each service request and securely stores it in the database. This solution is designed for scalability; you can start with a simple text database and seamlessly upgrade to robust MySQL or Microsoft SQL Server as your requirements expand. In today's fast-paced environment, a mere "thank you for your interest" is insufficient. Reassure your customers that you have a well-defined workflow in place, ensuring that no inquiry is overlooked. The Trouble Ticket Express software generates clear, step-by-step instructions for submitting follow-up messages and tracking the progress of tickets. Furthermore, it sends out email notifications to all service operators, alerting them to new customer inquiries and ensuring prompt responses. With this system, you can enhance your customer support experience while maintaining organization and efficiency.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Bitbucket Yes 
C# Yes 
C++ Yes 
Docker Yes 
Git Yes 
GitHub Yes 
GitLab Yes 
Go Yes 
JSON Yes 
Java Yes 
JavaScript Yes 
Jira Yes 
Linear Yes 
PHP Yes 
Python Yes 
Ruby Yes 
Rust Yes 
Swift Yes 
Zapier Yes 

Integrations

Bitbucket No 
C# No 
C++ No 
Docker No 
Git No 
GitHub No 
GitLab No 
Go No 
JSON No 
Java No 
JavaScript No 
Jira No 
Linear No 
PHP No 
Python No 
Ruby No 
Rust No 
Swift No 
Zapier No 

Pricing Details

$28 per month
Free Trial No 
Free Version Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

DepsHub

Website

depshub.com

Vendor Details

Company Name

Rush Project

Website

www.troubleticketexpress.com

Product Features

Application Development

Access Controls/Permissions No 
Code Assistance No 
Code Refactoring No 
Collaboration Tools No 
Compatibility Testing No 
Data Modeling No 
Debugging No 
Deployment Management No 
Graphical User Interface No 
Mobile Development No 
No-Code No 
Reporting/Analytics No 
Software Development No 
Source Control No 
Testing Management No 
Version Control No 
Web App Development No 

Product Features

Issue Tracking

Assignment Management No 
Dashboard No 
Escalation Management No 
Issue Auditing No 
Issue Scheduling Yes 
Knowledge Base No 
Project Management Yes 
Recurring Issues No 
Scheduling No 
Task Management No 

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