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Description
Engage with customers from a single cohesive dashboard, allowing for seamless communication across various platforms. Utilize the Official WhatsApp API to send out promotional campaigns and increase your sales effectively. Recover lost sales from abandoned carts, provide order updates, and confirm cash-on-delivery transactions all through WhatsApp. Welcome to DelightChat, an innovative tool designed specifically for eCommerce brands leveraging WhatsApp, Instagram, and other contemporary communication channels. When paired with WhatsApp marketing strategies, you have all the tools necessary to expand your direct-to-consumer brand. Save significant time and enjoy the assurance of responding to every customer inquiry across multiple channels, including WhatsApp, email, Facebook, Instagram comments, Messenger, Instagram direct messages, and live chat. By using the Official WhatsApp API, you can broadcast messages to your customer database. With impressive deliverability and engagement rates, businesses are experiencing returns of up to 26 times their investment on WhatsApp marketing, along with conversion rates that are 7.1 times higher than traditional email methods. This comprehensive approach not only enhances customer satisfaction but also drives substantial growth for your brand.
Description
SendSeven is a GDPR-compliant unified messaging and customer engagement platform that connects WhatsApp, SMS, Email, Instagram, Messenger, Live Chat, and Telegram through one REST API and one shared team inbox. As an official Meta Business Partner, SendSeven lets support and marketing teams run every customer conversation from a single screen.
Core capabilities:
• Omnichannel shared inbox — every conversation from 7 channels in one place, with team assignments, tags, notes, snooze, and full conversation history.
• WhatsApp Business API — official access with Coexistence, so you connect your existing number without migrating to the Cloud API.
• AI chatbot & Knowledge Base — a RAG-powered assistant that answers from your own content, with smart handoff to a human when it is unsure.
• Visual Flow Builder — drag-and-drop, no-code automation for routing, auto-replies, lead capture, and multi-step conversations.
• Campaigns — WhatsApp broadcasts, SMS campaigns, email newsletters, and browser push with segmentation and scheduling.
• REST API, webhooks, Zapier & n8n — send and receive across every channel from one endpoint, with real-time event notifications.
• Analytics & auto-translation — track message costs, delivery, and performance, and translate conversations across 100+ languages in real time.
Pay-as-you-go pricing starts at €9 per channel/month, with Scale and Business plans for higher volumes. No per-user fees, unlimited seats and contacts, and inbound messages are always free. A developer-focused API-only plan is available.
SendSeven runs on EU servers in Frankfurt, is GDPR-compliant, EU AI Act ready, and made in Germany. Start with a 14-day free trial including 100 test messages — no credit card required.
API Access
Has API
API Access
Has API
Integrations
Facebook Messenger
Instagram
WhatsApp
Facebook
Gmail
Shopify
Telegram
Zapier
n8n
Integrations
Facebook Messenger
Instagram
WhatsApp
Facebook
Gmail
Shopify
Telegram
Zapier
n8n
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
€9 per month
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
DelightChat
Country
India
Website
www.delightchat.io
Vendor Details
Company Name
SendSeven GmbH
Founded
2026
Country
Germany
Website
sendseven.com
Product Features
Customer Communications Management
Batch Communications
Chat / Messaging
Content Management
Email Distribution
Interactive Content
Multi-Channel Communications
On-Demand Communications
Personalization
Print Management
Template Management
Video Content
Live Chat
Canned Responses
Customizable Branding
Geo Targeting
Offline Form
Proactive Chat
Screen Sharing
Third Party Integration
Transfers / Routing
Website Visitor Tracking
WhatsApp Marketing
API
Alerts
Autoresponder
Bulk Messaging
Campaign Management
Contact Management
Multi-Language Support
Reporting / Analytics
Product Features
Customer Communications Management
Batch Communications
Chat / Messaging
Content Management
Email Distribution
Interactive Content
Multi-Channel Communications
On-Demand Communications
Personalization
Print Management
Template Management
Video Content
