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Average Ratings 0 Ratings
Description
Engage with customers from a single cohesive dashboard, allowing for seamless communication across various platforms. Utilize the Official WhatsApp API to send out promotional campaigns and increase your sales effectively. Recover lost sales from abandoned carts, provide order updates, and confirm cash-on-delivery transactions all through WhatsApp. Welcome to DelightChat, an innovative tool designed specifically for eCommerce brands leveraging WhatsApp, Instagram, and other contemporary communication channels. When paired with WhatsApp marketing strategies, you have all the tools necessary to expand your direct-to-consumer brand. Save significant time and enjoy the assurance of responding to every customer inquiry across multiple channels, including WhatsApp, email, Facebook, Instagram comments, Messenger, Instagram direct messages, and live chat. By using the Official WhatsApp API, you can broadcast messages to your customer database. With impressive deliverability and engagement rates, businesses are experiencing returns of up to 26 times their investment on WhatsApp marketing, along with conversion rates that are 7.1 times higher than traditional email methods. This comprehensive approach not only enhances customer satisfaction but also drives substantial growth for your brand.
Description
Ha Tang serves as a comprehensive platform for customer support, email, and payment solutions tailored for Vietnamese enterprises and software development teams. It consolidates various communication channels, including Zalo (both Official Account and personal), Facebook Messenger, Instagram, TikTok, WhatsApp, email, and live chat functionalities on websites and mobile applications, into a single shared inbox. The platform utilizes an AI assistant that leverages the organization's knowledge base, adheres to situational protocols, prepares order drafts, and efficiently transfers chats to human representatives when necessary. Additionally, it facilitates VietQR bank transfers by linking them to specific orders and generates electronic invoices upon payment completion. Its email functionality allows for transactional message delivery via a REST API and SMTP, including features such as domain verification, inbound email management, and team group support. Developers are provided with extensive tools, including REST APIs, webhooks, and SDKs for Node, Flutter, iOS, and Android, as well as an MCP server for enhanced functionality. Agents can operate seamlessly through a user-friendly web dashboard and native applications optimized for iOS, Android, and macOS, ensuring a versatile experience for both users and developers alike.
API Access
Has API
Yes
API Access
Has API
No
Integrations
Facebook
Yes
Facebook Messenger
Yes
Gmail
Yes
Instagram
Yes
Shopify
Yes
WhatsApp
Yes
Integrations
Facebook
No
Facebook Messenger
No
Gmail
No
Instagram
No
Shopify
No
WhatsApp
No
Pricing Details
No price information available.
Free Trial
Yes
Free Version
No
Pricing Details
690,000 VND/month
Free Trial
Yes
Free Version
Yes
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
No
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
DelightChat
Country
India
Website
www.delightchat.io
Vendor Details
Company Name
Ha Tang
Founded
2026
Country
Vietnam
Website
hatang.dev
Product Features
Customer Communications Management
Batch Communications
No
Chat / Messaging
No
Content Management
No
Email Distribution
No
Interactive Content
No
Multi-Channel Communications
No
On-Demand Communications
No
Personalization
No
Print Management
No
Template Management
No
Video Content
No
Live Chat
Canned Responses
No
Customizable Branding
No
Geo Targeting
No
Offline Form
No
Proactive Chat
No
Screen Sharing
No
Third Party Integration
No
Transfers / Routing
No
Website Visitor Tracking
No
WhatsApp Marketing
API
No
Alerts
No
Autoresponder
No
Bulk Messaging
No
Campaign Management
No
Contact Management
No
Multi-Language Support
No
Reporting / Analytics
No