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Description
DeeperDive, an advanced generative AI answer engine created by Taboola, is tailored for integration directly into publisher websites, allowing readers to pose inquiries and obtain immediate, contextual responses without navigating away from the page. By utilizing the publisher's own materials along with insights derived from Taboola’s extensive user data—which encompasses the behaviors of hundreds of millions of daily users—it highlights pertinent subjects and provides answers rooted in reputable journalism. This innovative tool enhances the reader's experience by identifying trending inquiries and aligning them with content that resonates with audience interests in real time, ultimately aiding publishers in offering more captivating and customized interactions. Furthermore, DeeperDive encourages users to engage in a conversational manner, enabling them to ask follow-up questions and delve into related articles, which fosters a more enriching exploration process than conventional search methods. This interactive approach not only boosts user engagement but also empowers readers to uncover a broader range of information seamlessly.
Description
Enhance the experience for your customers by engaging with them through Messenger, which is conveniently integrated into your product. Establish a knowledge base to assist with common inquiries, ensuring users can access support without leaving your application. Your support team can communicate with users through a specialized inbox, allowing for efficient conversation management where chats can be prioritized or assigned to specific team members. You have access to comprehensive details of each interaction with a user, further improving support quality. Additionally, by linking the knowledge base directly with Messenger, customers can find solutions to their queries independently, potentially reducing the need to reach out to your support team. Sobel also offers the unique feature of automatically translating articles into various languages, allowing you to select the desired language during the editing process. Primarily aimed at small teams and their products, Sobel strives to provide a user-friendly and cost-effective customer support solution that fosters better communication and satisfaction. Ultimately, this approach not only streamlines customer interactions but also empowers users with the information they need at their fingertips.
API Access
Has API
API Access
Has API
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
Free
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Taboola
Founded
2007
Country
United States
Website
www.taboola.com/deeperdive/
Vendor Details
Company Name
Sobel
Country
United States
Website
sobel.app/
Product Features
Product Features
Live Chat
Canned Responses
Customizable Branding
Geo Targeting
Offline Form
Proactive Chat
Screen Sharing
Third Party Integration
Transfers / Routing
Website Visitor Tracking