Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Decision Explorer® serves as an effective solution for addressing "soft" issues, which involve the qualitative aspects of intricate or uncertain scenarios. It empowers users to meticulously record their thoughts and ideas, delve into them, and acquire fresh insights and understanding. Consequently, this leads to a renewed outlook, enhanced productivity, unleashed creativity, and improved focus. Developed by scholars from the universities of Bath and Strathclyde and currently maintained by Banxia Software in partnership with prominent organizations, this cutting-edge tool boasts a vast array of international users. When faced with the challenge of comprehending complex issues, Decision Explorer® enables the creation of an extensive ‘qualitative’ model. By constructing a ‘map’ that can be thoroughly examined and analyzed, users can effectively strategize, make informed decisions, and tackle business challenges. As a fully-equipped cognitive mapping tool, it offers numerous analytical features that further enhance its utility. Additionally, its ability to facilitate collaborative discussions makes it even more valuable in diverse professional settings.
Description
Oracle Intelligent Advisor empowers service agents to provide accurate and tailored guidance to every customer. This innovative decision automation tool enables business users to set up rules, ensuring that the advice given is consistent and clear, thereby enhancing the efficiency and personalization of customer service. It allows customers to independently tackle both straightforward and intricate problems. By employing intelligent online interviews, users receive customized advice suited to their individual needs. Business users are empowered to configure this advice seamlessly, using either a web browser or a desktop development application. Additionally, it allows these users to create and oversee rules without needing to involve a programmer. With the ability to easily develop and implement decision-making services directly in a web browser, there is no requirement for installing or managing a separate desktop tool. Furthermore, this solution centralizes the unique application logic, making it simple to share decision-making rules with all relevant stakeholders. In this way, Oracle Intelligent Advisor not only enhances service efficiency but also fosters collaboration among teams.
API Access
Has API
No
API Access
Has API
No
Integrations
Oracle Cloud CX
No
Oracle Knowledge Management
No
Oracle Service
No
Integrations
Oracle Cloud CX
Yes
Oracle Knowledge Management
Yes
Oracle Service
Yes
Pricing Details
$137.57 one-time payment
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
No
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Banxia Software
Country
United Kingdom
Website
banxia.com/dexplore/
Vendor Details
Company Name
Oracle
Founded
1977
Country
United States
Website
www.oracle.com/cx/service/intelligent-advisor/
Product Features
Decision Support
Application Development
No
Budgeting & Forecasting
No
Data Analysis
No
Decision Tree Analysis
No
Monte Carlo Simulation
No
Performance Metrics
No
Rules-Based Workflow
No
Sensitivity Analysis
No
Thematic Mapping
No
Version Control
No
Product Features
Decision Support
Application Development
No
Budgeting & Forecasting
No
Data Analysis
No
Decision Tree Analysis
No
Monte Carlo Simulation
No
Performance Metrics
No
Rules-Based Workflow
No
Sensitivity Analysis
No
Thematic Mapping
No
Version Control
No