Compare Dealer-relay vs. Harmony Order Management

A straightforward approach to bulk ordering allows users to access updated price lists while managing their balances and account status more efficiently. By eliminating the expenses linked to traditional ordering methods and the complexities that come with implementing storefront solutions, businesses can streamline their processes. Incorporating robust support for complex payment terms into the ordering system enables automatic order approvals while mitigating the risk of bad debts. Furthermore, the payment options are highly adaptable, allowing each buyer to negotiate bespoke pricing and payment terms that may vary with each transaction. This often leads to a cumbersome and error-prone oversight process, which can contribute to significant financial losses, with estimates suggesting that the US alone loses over $300 billion annually due to this issue. Research indicates that B2B commerce, characterized by substantial orders, is particularly vulnerable, with studies showing that human errors in order entry can account for a loss of over 8% of total revenue. To combat these challenges, businesses must prioritize the integration of effective systems that minimize the potential for mistakes and enhance overall efficiency.

The Harmony Order Management (HOM) system from ESIS enables companies with supplier networks ranging from 1 to 25,000 to establish electronic connections with their suppliers while tracking savings effectively. Users can consolidate, upload, download, and integrate all relevant supplier documents and data seamlessly. The system provides instantaneous access to alerts, documents, messages, and reports, significantly enhancing the efficiency of buyers' daily operations. It also allows businesses to enforce their specific rules and processes while outsourcing their VAN/EDI needs. As a prominent player in supply chain management, ESIS serves a vast network of over 25,000 e-commerce partners and more than 200 major manufacturers who utilize its web-based application, the Harmony Order Management System. A standout feature of the HOM system is its single sign-on capability, which permits suppliers to receive orders from numerous clients through a single secure web portal. Additionally, ESIS accommodates various data delivery methods to cater to the diverse requirements of purchasing organizations. Each year, ESIS handles upwards of 3.5 million transactions and processes more than $6 billion in purchase orders on behalf of its customers, which include industry giants like Honeywell and Bell Helicopter. This robust system not only enhances operational efficiency but also fosters stronger supplier relationships for all users involved.