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Description
Dead Simple Email offers an email API that provides genuine email inboxes for AI agents and automated workflows. With just a single API call, users can set up an inbox and communicate using real email addresses via REST or standard IMAP/SMTP protocols, while receiving replies formatted as structured webhooks. Incoming messages undergo a prompt injection check prior to delivery, and users can access a dashboard that displays the complete history of communications for each agent. The service begins with a free plan that includes 5 inboxes, with an option to upgrade to 100 inboxes for $29 per month, charging based on the number of inboxes rather than the number of users. This flexibility makes it an appealing choice for businesses looking to integrate email functionality seamlessly into their automated systems.
Description
SupportBee's ticketing system is designed to help teams effectively manage, prioritize, and collaborate on customer support inquiries. Functioning similarly to an email platform, SupportBee's shared inbox keeps your interactions with customers seamless and discreet, preserving the personal nature of email communication. In contrast to a conventional email inbox, our system provides a smooth collaborative experience by allowing the assignment of tickets to specific agents and teams, ensuring accountability and preventing any issues from being overlooked. Additionally, our integrated knowledge base tool, KBee, empowers customers to find solutions independently, reducing the need for direct support requests. This feature is perfectly aligned with our Shared Inbox, allowing your team to quickly reference and share links to pertinent support articles while engaging with customers. Furthermore, this setup enhances the overall efficiency of customer service operations, ultimately leading to higher satisfaction rates.
API Access
Has API
API Access
Has API
Screenshots View All
No images available
Integrations
Aritic PinPoint
Asana
Basecamp
CA Flowdock
Capsule
Desktop.com
FormCrafts
GitHub
Insightly
Integry
Integrations
Aritic PinPoint
Asana
Basecamp
CA Flowdock
Capsule
Desktop.com
FormCrafts
GitHub
Insightly
Integry
Pricing Details
$29/month (100 inboxes)
Free Trial
Free Version
Pricing Details
$49 per month
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Dead Simple Email LLC
Founded
2026
Country
United States
Website
deadsimple.email
Vendor Details
Company Name
SupportBee
Founded
2011
Country
United States
Website
supportbee.com
Product Features
Product Features
Customer Service
Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management
Help Desk
Alerts / Escalation
Automated Routing
Community Forums
Customizable Branding
Document Storage
Email Integration
IT Asset Management
Incident Management
Interaction Tracking
Knowledge Base
Known Issue Management
Live Chat
Multi-Channel Communication
Multiple Brands / Products
Network Monitoring
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management