Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Datto RMM, a cloud-based remote monitoring platform and management platform that provides MSPs with the ability to secure and reliably manage customers' IT infrastructures, is reliable, modern and reliable. It was designed to reduce complexity, costs, risks, and risk. It includes powerful automation tools and monitoring tools like ransomware detection, patch management and remote control takeover. This allows MSPs to prevent IT problems, respond quickly to incidents, and provide better service to customers. All-in-one, reliable cloud backup and disaster recovery that is image-based. Cloud-to-cloud backup, fast recovery of critical data in Microsoft 365 or G Suite applications. Support for Windows and Mac allows for fast file and folder backups and restores. Secure file sync and sharing with a centrally managed, secure collaboration system. Servers can be quickly and reliably restored using an image-based, all in one business continuity and disaster recovery solution.

Description

DeskDay PSA, a cloud-based PSA, is a next-generation PSA that empowers MSPs with a modern, conversational solution that keeps customers happy, teams satisfied, and profitability high. DeskDay centralizes MSP operations with a unified PSA that includes the service desk, billing, reports and timesheets, quality assurance, announcements and an integrated multi-channel support ecosystem, IT-Connect, for end users. DeskDay provides MSPs with real-time information on service delivery, customer satisfaction and tech management.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

Beyond Software Yes 
BrightGauge Yes 
ConnectWise CPQ Yes 
CyberFOX Password Manager Yes 
Datto Secure Edge Yes 
Datto Unified Backup Yes 
Docusign Yes 
Google Cloud Platform Yes 
Hudu No 
Motileo Yes 
MyGlue Yes 
Naverisk RMM & PSA Yes 
N‑able N-sight RMM No 
OpenText Threat Intelligence Yes 
Reckon One Yes 
SKOUT Yes 
Sage CRM Yes 
Salesforce Yes 
Simplesat Yes 
ilert Yes 

Integrations

Beyond Software No 
BrightGauge No 
ConnectWise CPQ No 
CyberFOX Password Manager No 
Datto Secure Edge No 
Datto Unified Backup No 
Docusign No 
Google Cloud Platform No 
Hudu Yes 
Motileo No 
MyGlue No 
Naverisk RMM & PSA No 
N‑able N-sight RMM Yes 
OpenText Threat Intelligence No 
Reckon One No 
SKOUT No 
Sage CRM No 
Salesforce No 
Simplesat No 
ilert No 

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Pricing Details

$79
PER/TECH/MONTH
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac Yes 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows Yes 
Mac Yes 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Datto, a Kaseya company

Founded

2007

Country

United States

Website

www.datto.com

Vendor Details

Company Name

DeskDay

Founded

2021

Country

United States

Website

deskday.com

Product Features

Patch Management

Alerts/Notifications No 
Automatic Approval No 
Automatic Patch Deployment No 
Automatic Scans No 
Compliance Management No 
Custom Patches No 
Dashboard No 
Network Wide Management No 
Patch Prioritization No 
Patch Testing No 
Remote Access/Control No 
Vulnerability Scanning No 

RMM

Deployment Management No 
For MSPs No 
IT Asset Management No 
Mobile Access No 
Network Monitoring No 
Patch Management No 
Real-time Alerts No 
Remediation Management No 

Product Features

IT Management

Capacity Monitoring No 
Compliance Management No 
Event Logs No 
Hardware Inventory No 
IT Budgeting No 
License Management No 
Patch Management No 
Remote Access No 
Scheduling No 
Software Inventory No 
User Activity Monitoring No 

MSP

Backup Management No 
Billing & Invoicing Yes 
CRM Yes 
Dashboard Yes 
Help Desk Yes 
Issue Management Yes 
Live Chat Yes 
Patch Management No 
Privileged Access Management (PAM) No 
Project Management Yes 
Remote Access No 
Remote Systems Monitoring Yes 
Scheduling Yes 

Professional Services Automation

Billing & Invoicing Yes 
CRM Yes 
Client Portal Yes 
Collaboration Tools No 
Document Management No 
Portfolio Management No 
Project Management Yes 
Proposal Generation No 
Quote Management No 
Resource Management Yes 
Time & Expense Tracking Yes 

RMM

Deployment Management No 
For MSPs Yes 
IT Asset Management Yes 
Mobile Access No 
Network Monitoring No 
Patch Management No 
Real-time Alerts Yes 
Remediation Management No 

Alternatives

Alternatives

Datto SIRIS Reviews

Datto SIRIS

Datto, a Kaseya company
Kaseya BMS Reviews

Kaseya BMS

Kaseya
ShadowProtect Reviews

ShadowProtect

StorageCraft Technology