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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Elevate your clinical health information exchange capabilities through our value-centric direct secure messaging solutions. Given the stringent security standards in healthcare, compliance is essential, driven by regulations such as the Health Insurance Portability and Accountability Act (HIPAA) and MACRA MIPS, which enforce rigorous guidelines for digital communications and value-based reimbursement models. It is crucial to meet these standards while enhancing the customer experience and maintaining an efficient workflow, making dependable and innovative Direct Secure Messaging an essential component for healthcare organizations. DataMotion Direct Messaging facilitates the digital transformation of your health information processes by automating workflows involving electronically protected health information (ePHI). This solution guarantees a straightforward, secure, and verified exchange compatible with all certified EHR technologies. Even the most rigorous and mission-critical initiatives can take advantage of the straightforward and trustworthy medical record exchange, ensuring that healthcare professionals can focus on delivering patient care without compromising on security or efficiency. By adopting these advanced messaging services, healthcare systems can not only comply with regulations but also improve overall communication and collaboration among providers.

Description

Communication with your care team has never been more efficient and seamless. Our innovative software is designed to break down geographic and organizational barriers, ensuring you connect with the appropriate individual precisely when necessary. PerfectServe organizes and maintains all workflow protocols, call schedules, and contact preferences for every practice, workgroup, and care team member. You’ll never have to worry about who is on call again. With Dynamic Intelligent Routing®, you are linked to the most suitable person capable of taking immediate action. All that’s required is the patient’s name. PerfectServe® promptly identifies and connects you to the team members currently involved in the care of that patient. Enhance patient support throughout the entire care journey with automated messaging and secure virtual consultations, while including family members as needed. Additionally, by equipping operators with user-friendly call management tools, we significantly enhance the experience for patients when they reach out. This ensures that every interaction is as smooth and effective as possible.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

Free
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

DataMotion

Country

United States

Website

datamotion.com/healthcare-solutions-direct-secure-messaging/

Vendor Details

Company Name

PerfectServe

Country

United States

Website

www.perfectserve.com

Product Features

Internal Communications

App Integration
Blogs
Chat/Messaging
Email Management
Employee Directory
Event Calendar
Newsletter Management
Photo Gallery
Social Sharing
Survey Management
Telephony
Video Chat
Voice Chat

Medical Scheduling

Appointment Management
Billing & Invoicing
Drag & Drop
Facility Scheduling
Multi-Location
No-Show Tracking
On Call Scheduling
Patient Records
Patient Scheduling
Physician Management
Recurring Appointments
Self Service Portal
Staff Scheduling

Patient Engagement

Appointment Scheduling
Care Planning
Collaboration
Messaging
Mobile Access
Patient Education
Patient Portal
Personal Health Record
Progress Tracking
Self Management

Team Communication

Activity / News Feed
Audio Calls
Calendar Management
Chat / Messaging
Discussion Threads
File Sharing
Mobile Access
Push Notifications
Search
Surveys & Feedback
Task Management
Video Conferencing

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