Average Ratings 0 Ratings
Average Ratings 4 Ratings
Description
Transform your approach with actionable insights from Chatbot and Voice Analytics. Enhance the effectiveness of your responses while gaining a deeper understanding of user behaviors. Boost user satisfaction, engagement, and revenue generation across various platforms. Improve the effectiveness of customer service chatbot responses and drive higher conversion rates in commerce-focused chatbots. Our AI-powered data cloud processes and interprets all your transcripts from diverse conversational sources and channels, providing you with a unified view of these interactions. This centralization allows for the optimization of your chatbot’s performance, ultimately increasing return on investment. Uniquely, we identify patterns surrounding mishandled and unaddressed intents to refine NLP engines, utilizing our exclusive Conversational Data Cloud™. By leveraging these insights, businesses can significantly enhance their conversational strategies and foster stronger customer relationships.
Description
Graphlogic Conversational AI Platform consists of: Robotic Process Automation for Enterprises (RPA), Conversational AI, and Natural Language Understanding technology to create advanced chatbots and voicebots. It also includes Automatic Speech Recognition (ASR), Text-to-Speech solutions (TTS), and Retrieval Augmented Generation pipelines (RAGs) with Large Language Models.
Key components:
Conversational AI Platform
- Natural Language understanding
- Retrieval and augmented generation pipeline or RAG pipeline
- Speech to Text Engine
- Text-to-Speech Engine
- Channels connectivity
API Builder
Visual Flow Builder
Pro-active outreach conversations
Conversational Analytics
- Deploy anywhere (SaaS, Private Cloud, On-Premises).
- Single-tenancy / multi-tenancy
- Multiple language AI
API Access
Has API
No
API Access
Has API
No
Integrations
AWS AI Services
No
Avaya Aura
No
Botsify
Yes
Chatfuel
Yes
Facebook
No
Flow.ai
Yes
Freshdesk
No
GENESYS
No
Instagram
No
LINE
No
Integrations
AWS AI Services
Yes
Avaya Aura
Yes
Botsify
No
Chatfuel
No
Facebook
Yes
Flow.ai
No
Freshdesk
Yes
GENESYS
Yes
Instagram
Yes
LINE
Yes
Pricing Details
No price information available.
Free Trial
Yes
Free Version
No
Pricing Details
$75/1250 MAU/month
Cloud version pricing is per MAU or per 1 Min
On-Premises version is
On-Premises version is
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
Yes
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
Yes
Chromebook
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
No
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
Dashbot
Founded
2016
Country
United States
Website
www.dashbot.io
Vendor Details
Company Name
Graphlogic
Founded
2023
Country
Serbia
Website
graphlogic.ai/
Product Features
Conversation Intelligence
AI Insights
No
Account Health Alerts
No
Call Analytics
No
Call Recording
No
Call Recording Cloud Storage
No
Call Snippets
No
Call Transcription
No
Call/Meeting Sharing
No
Sales Coaching
No
Topic Tags
No
Topic-Based Analytics
No
Video Conferencing Analytics
No
Win/Loss Analysis
No
Customer Journey Mapping Tools
Action Management
No
Attribution Modeling
No
Behavioral Analytics
No
Collaboration
No
Customer Profiles
No
Data Import / Export
No
Predictive Analytics
No
Surveys & Feedback
No
Templates
No
Natural Language Processing
Co-Reference Resolution
No
In-Database Text Analytics
No
Named Entity Recognition
No
Natural Language Generation (NLG)
No
Open Source Integrations
No
Parsing
No
Part-of-Speech Tagging
No
Sentence Segmentation
No
Stemming/Lemmatization
No
Tokenization
No
Product Features
Chatbot
Call to Action
Yes
Context and Coherence
Yes
Human Takeover
Yes
Inline Media / Videos
Yes
Machine Learning
Yes
Natural Language Processing
Yes
Payment Integration
Yes
Prediction
No
Ready-made Templates
Yes
Reporting / Analytics
Yes
Sentiment Analysis
Yes
Social Media Integration
Yes
Conversational AI
Code-free Development
Yes
Contextual Guidance
Yes
For Developers
Yes
Intent Recognition
Yes
Multi-Languages
Yes
Omni-Channel
Yes
On-Screen Chats
Yes
Pre-configured Bot
Yes
Reusable Components
Yes
Sentiment Analysis
Yes
Speech Recognition
Yes
Speech Synthesis
Yes
Virtual Assistant
Yes
Natural Language Processing
Co-Reference Resolution
Yes
In-Database Text Analytics
No
Named Entity Recognition
Yes
Natural Language Generation (NLG)
Yes
Open Source Integrations
Yes
Parsing
Yes
Part-of-Speech Tagging
No
Sentence Segmentation
No
Stemming/Lemmatization
Yes
Tokenization
Yes