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Description
Remote IT administration and management software allows you to remotely control Windows, Mac OS X and Linux computers. This makes it possible to quickly support thousands of users without ever leaving your desk. Dameware provides remote assistance that includes remote desktop control and remote administration of Windows tasks from a single central console.
Description
A complimentary application simplifies the management of Active Directory networks by offering a comprehensive tool that allows you to handle a variety of tasks efficiently. You can easily add, modify, and remove objects within Active Directory, while also being able to review both software and hardware details. Additionally, it facilitates the monitoring of events, processes, and services on individual computers. The application allows for the addition and removal of group members, the resetting of user passwords, and even the capability to upload photos, as well as to restart or shut down computers remotely. It also tracks computer performance metrics and identifies patterns to assist in adding new users effectively. Furthermore, you can keep an eye on CPU usage, drive space, memory, HTTP requests, pings, processes, services, and other events, making it a versatile tool for managing domains, servers, computers, users, and groups seamlessly. With this application, network administration becomes significantly more streamlined and efficient, enhancing overall productivity.
API Access
Has API
API Access
Has API
Integrations
Active Directory
SolarWinds Service Desk
SolarWinds Web Help Desk
Integrations
Active Directory
SolarWinds Service Desk
SolarWinds Web Help Desk
Pricing Details
$407.00/install
Free Trial
Free Version
Pricing Details
Free
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
SolarWinds
Founded
2000
Country
United States
Website
www.solarwinds.com/remote-support-software
Vendor Details
Company Name
Sysadmin Anywhere
Founded
2009
Website
sysadminanywhere.com/index
Product Features
Help Desk
Alerts / Escalation
Automated Routing
Community Forums
Customizable Branding
Document Storage
Email Integration
IT Asset Management
Incident Management
Interaction Tracking
Knowledge Base
Known Issue Management
Live Chat
Multi-Channel Communication
Multiple Brands / Products
Network Monitoring
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management
ITSM
Asset Tracking
Availability Management
Change Management
Configuration Management
Contract/License Management
Dashboard
Incident Management
Problem Management
Project Management
Release & Deployment Management
Self Service Portal
Remote Desktop
Chat
Cross-Platform Access
File Transfer
Group View
Mobile Device Access
Multi Monitor Support
Record Remote Sessions
Remote Print
Remote Wake
User Management
Remote Support
Diagnostic Tools
File Transfer
Live Chat
Real-time Chat
Remote Control
Screen Sharing
Session Recording
Session Transfer
Surveys & Feedback
Product Features
IT Management
Capacity Monitoring
Compliance Management
Event Logs
Hardware Inventory
IT Budgeting
License Management
Patch Management
Remote Access
Scheduling
Software Inventory
User Activity Monitoring