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Description
Remote IT administration and management software allows you to remotely control Windows, Mac OS X and Linux computers. This makes it possible to quickly support thousands of users without ever leaving your desk. Dameware provides remote assistance that includes remote desktop control and remote administration of Windows tasks from a single central console.
Description
RDS-Shield operates as an independent Windows Service that efficiently manages numerous server events while featuring a user-friendly Administration interface. There's no requirement to install Java, perform PHP updates, or download Microsoft C++ libraries or .NET, as everything necessary is bundled together with remarkable power. Simply download and install it to explore its capabilities. Say goodbye to the intricacies of Group Policy Objects (GPO) and Active Directory (AD). For instance, you can easily designate that all users within a specified group are placed in a highly secure user environment, while assigning one account to a secured user session, and allowing others to operate in Kiosk Mode. You have the ability to import Applocker rules effortlessly without accessing GPO, enable Homeland Access, set Working Hours, and manage Intrusion attempts. What you configure is what takes effect right away. Your settings are implemented instantly without the need for rebooting, logoff, or logon for those currently connected, and they will also apply to future accounts or users who are not currently connected. Are you ready to enhance your security measures with just a few easy clicks? Get started now and experience the simplicity of streamlined security management.
API Access
Has API
API Access
Has API
Integrations
SolarWinds Service Desk
SolarWinds Web Help Desk
Pricing Details
$407.00/install
Free Trial
Free Version
Pricing Details
$299 one-time payment
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
SolarWinds
Founded
2000
Country
United States
Website
www.solarwinds.com/remote-support-software
Vendor Details
Company Name
Marty Soft Conception
Founded
2008
Country
France
Website
rds-shield.com
Product Features
Help Desk
Alerts / Escalation
Automated Routing
Community Forums
Customizable Branding
Document Storage
Email Integration
IT Asset Management
Incident Management
Interaction Tracking
Knowledge Base
Known Issue Management
Live Chat
Multi-Channel Communication
Multiple Brands / Products
Network Monitoring
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management
ITSM
Asset Tracking
Availability Management
Change Management
Configuration Management
Contract/License Management
Dashboard
Incident Management
Problem Management
Project Management
Release & Deployment Management
Self Service Portal
Remote Desktop
Chat
Cross-Platform Access
File Transfer
Group View
Mobile Device Access
Multi Monitor Support
Record Remote Sessions
Remote Print
Remote Wake
User Management
Remote Support
Diagnostic Tools
File Transfer
Live Chat
Real-time Chat
Remote Control
Screen Sharing
Session Recording
Session Transfer
Surveys & Feedback
Product Features
IT Security
Anti Spam
Anti Virus
Email Attachment Protection
Event Tracking
IP Protection
Internet Usage Monitoring
Intrusion Detection System
Spyware Removal
Two-Factor Authentication
Vulnerability Scanning
Web Threat Management
Web Traffic Reporting
Network Security
Access Control
Analytics / Reporting
Compliance Reporting
Firewalls
Internet Usage Monitoring
Intrusion Detection System
Threat Response
VPN
Vulnerability Scanning
