Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Remote IT administration and management software allows you to remotely control Windows, Mac OS X and Linux computers. This makes it possible to quickly support thousands of users without ever leaving your desk. Dameware provides remote assistance that includes remote desktop control and remote administration of Windows tasks from a single central console.
Description
JiJi Self Service Password Reset empowers users to independently and securely change their Active Directory password without needing assistance from the help desk. This innovative solution enables individuals to perform various actions such as resetting passwords, unlocking accounts, and updating their information in Active Directory, all in a secure manner. By allowing users to manage their AD accounts directly from their devices, even when disconnected from the domain, JiJi Self Service Password Reset significantly reduces downtime for end-users. For instance, consider a scenario where you are vacationing, and your laptop password has expired; this tool not only helps you reset your AD cached password but also allows you to authenticate yourself and make the necessary changes with just an internet connection. If you’re eager to learn more about resetting cached domain passwords through an offline network, don’t hesitate to reach out to support@jijtechnologies.com for further information. This functionality ensures that users remain in control of their account management, enhancing both security and convenience.
API Access
Has API
No
API Access
Has API
No
Integrations
SolarWinds Service Desk
No
SolarWinds Web Help Desk
No
Pricing Details
$407.00/install
No monthly fees, connect to unlimited end devices.
Free Trial
Yes
Free Version
No
Pricing Details
$1.99/year/user
Free Trial
Yes
Free Version
No
Deployment
Web-Based
No
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
Yes
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
No
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
No
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
SolarWinds
Founded
2000
Country
United States
Website
www.solarwinds.com/remote-support-software
Vendor Details
Company Name
JiJi Technologies
Founded
2007
Country
India
Website
www.jijitechnologies.com
Product Features
Help Desk
Alerts / Escalation
Yes
Automated Routing
Yes
Community Forums
No
Customizable Branding
Yes
Document Storage
No
Email Integration
Yes
IT Asset Management
Yes
Incident Management
Yes
Interaction Tracking
Yes
Knowledge Base
Yes
Known Issue Management
Yes
Live Chat
Yes
Multi-Channel Communication
No
Multiple Brands / Products
No
Network Monitoring
Yes
Real-time Chat
Yes
Self Service Portal
Yes
Service Level Agreement (SLA) Management
No
Ticket Management
Yes
ITSM
Asset Tracking
No
Availability Management
No
Change Management
No
Configuration Management
Yes
Contract/License Management
No
Dashboard
No
Incident Management
Yes
Problem Management
Yes
Project Management
No
Release & Deployment Management
No
Self Service Portal
Yes
Remote Desktop
Chat
Yes
Cross-Platform Access
Yes
File Transfer
Yes
Group View
No
Mobile Device Access
Yes
Multi Monitor Support
Yes
Record Remote Sessions
No
Remote Print
No
Remote Wake
Yes
User Management
Yes
Remote Support
Diagnostic Tools
Yes
File Transfer
Yes
Live Chat
Yes
Real-time Chat
Yes
Remote Control
Yes
Screen Sharing
Yes
Session Recording
No
Session Transfer
Yes
Surveys & Feedback
Yes
Product Features
Self-Service Password Reset (SSPR)
Access Control
No
Alerts / Notifications
No
Application Security
No
Compliance Management
No
Credential Management
No
Employee Directory
No
Group Passwords
No
Password Database
No
Password Management
No
Reminders
No
Reporting / Analytics
No
Single Sign On
No
Two-Factor Authentication (2FA)
No