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Description
dailypoint™ stands out as the premier #abovePMS solution for both individual hotels and larger hotel chains. By aggregating data from various crucial sources, including PMS, POS systems, websites, newsletters, and Wi-Fi, dailypoint™ constructs a comprehensive and unified guest profile. The platform employs advanced data cleaning techniques alongside innovative artificial intelligence (AI) to enhance guest insights significantly. As a cloud-based SAAS solution, it provides an optimal foundation for centralized data management (CDM). Comprising 16 distinct modules, dailypoint™ is further enhanced by the dailypoint™ Marketplace, boasting over 170 solution partners. This extensive integration empowers dailypoint™ to facilitate effective marketing (CRM) strategies and maximize direct sales while addressing every aspect of the customer journey, thereby assisting all hotel departments. Moreover, the integrated Privacy Dashboard plays a vital role in ensuring compliance with GDPR regulations, emphasizing the importance of data privacy in today's hospitality landscape. The versatility of dailypoint™ makes it an invaluable asset for hotels aiming to leverage data for improved guest experiences.
Description
Elevate the experience for your guests while optimizing hotel operations through tailored communication that aligns with their preferred styles. Introducing the SABA Chatbot, an all-encompassing communication platform designed specifically for the hospitality industry. This advanced hotel chatbot leverages artificial intelligence and machine learning to enhance the guest journey by effectively answering inquiries, taking requests, making suggestions, and assisting in the booking of various hotel services. With its sophisticated natural language processing capabilities, SABA can grasp the intent behind guest messages and provide immediate, on-brand responses. It is adept at interpreting the nuances of guest queries and gauging sentiment, ensuring an exceptional user experience every time. By promptly addressing all questions and service requests, it maximizes both engagement and the quality of service provided. Additionally, it alleviates the concerns of guests staying in a property where language barriers may exist, fostering a more inclusive environment for all. Ultimately, the SABA Chatbot is an essential tool for modern hotels looking to enhance guest satisfaction and operational efficiency.
API Access
Has API
API Access
Has API
Integrations
Facebook Messenger
Knowcross
LINE
Oracle Hospitality Reporting and Analytics
Slack
Tripadvisor
WeChat
protel MICE
Integrations
Facebook Messenger
Knowcross
LINE
Oracle Hospitality Reporting and Analytics
Slack
Tripadvisor
WeChat
protel MICE
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Toedt, Dr. Selk & Coll
Founded
2005
Country
Germany
Website
www.dailypoint.com
Vendor Details
Company Name
SABA Hospitality
Founded
2017
Country
China
Website
sabahospitality.com/chatbot-hub/
Product Features
Data Management
Customer Data
Data Analysis
Data Capture
Data Integration
Data Migration
Data Quality Control
Data Security
Information Governance
Master Data Management
Match & Merge