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Description
dailypoint™ stands out as the premier #abovePMS solution for both individual hotels and larger hotel chains. By aggregating data from various crucial sources, including PMS, POS systems, websites, newsletters, and Wi-Fi, dailypoint™ constructs a comprehensive and unified guest profile. The platform employs advanced data cleaning techniques alongside innovative artificial intelligence (AI) to enhance guest insights significantly. As a cloud-based SAAS solution, it provides an optimal foundation for centralized data management (CDM). Comprising 16 distinct modules, dailypoint™ is further enhanced by the dailypoint™ Marketplace, boasting over 170 solution partners. This extensive integration empowers dailypoint™ to facilitate effective marketing (CRM) strategies and maximize direct sales while addressing every aspect of the customer journey, thereby assisting all hotel departments. Moreover, the integrated Privacy Dashboard plays a vital role in ensuring compliance with GDPR regulations, emphasizing the importance of data privacy in today's hospitality landscape. The versatility of dailypoint™ makes it an invaluable asset for hotels aiming to leverage data for improved guest experiences.
Description
Estevano serves as a comprehensive platform designed to enhance the guest experience for independent hotels, resorts, and hotel groups. It unifies a guest application and web interface with a multilingual AI concierge, offering voice support and an accessible team console via a browser. Guests have the ability to inquire about hotel services, submit requests for assistance, order room service, and book spa or dining experiences. The AI concierge efficiently directs these requests to the appropriate hotel departments for prompt follow-up, while the console keeps track of guest inquiries, tasks, and reservations in an organized manner. Available in multiple languages including English, Spanish, French, German, Italian, and Portuguese, Estevano ensures accessibility for a diverse clientele. Additionally, it integrates seamlessly with Oracle OPERA Cloud to utilize property and reservation information, while other property-management system integrations are managed as individual projects. Hotels can easily set up guest access using a QR code or a direct link, enabling them to implement Estevano in conjunction with their current property-management practices, thus streamlining operations and enhancing overall guest satisfaction. This innovative platform is geared towards creating a more personalized and efficient experience for every guest.
API Access
Has API
No
API Access
Has API
No
Screenshots View All
No images available
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
Plans are priced per room per month based on hotel size; VAT is excluded, and contract duration and terms are set per hotel. Voice costs extra on Essentials; Pro and Enterprise include voice minutes, with overage charged separately.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Toedt, Dr. Selk & Coll
Founded
2005
Country
Germany
Website
www.dailypoint.com
Vendor Details
Company Name
Estevano
Founded
2026
Country
Spain
Website
estevano.com
Product Features
Data Management
Customer Data
No
Data Analysis
No
Data Capture
No
Data Integration
No
Data Migration
No
Data Quality Control
No
Data Security
No
Information Governance
No
Master Data Management
No
Match & Merge
No
