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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

The capacity to provide the appropriate product at the precise moment is a key factor in why customers prefer your services. However, managing order delivery logistics and tracking can be quite challenging. Factors such as driver schedules, intricate distribution techniques like buyouts and relay transfers, along with the high volume of orders, complicate an already intricate process. Order Delivery Tracking, known as ODT, assists in planning and routing while offering real-time visibility into the status of each order. By delivering detailed reports on delivery costs by individual order or by customer, combined with live updates regarding driver locations, estimated times of arrival, and any delays, ODT presents a thorough solution aimed at improving customer service and streamlining your dispatch and logistics operations. Moreover, with ODT, businesses can adapt to changing demands more swiftly, ensuring a reliable and efficient delivery experience.

Description

Relay is an innovative delivery network that leverages technology to enhance and expand the e-commerce capabilities of businesses. Our delivery model prioritizes efficiency, scalability, and user-friendliness to meet modern demands. Featuring an API-driven technology platform specifically designed for e-commerce, Relay maximizes efficiency through a data-centric strategy. Retailers can track their parcels in real-time from beginning to end, utilizing live-tracking, optimized routing features, and interactive performance dashboards. Explore testimonials from industry leaders who collaborate with Relay, showcasing how they tap into our top-tier delivery network to achieve significant outcomes. With expertise in next-day delivery, competitive pricing, and a commitment to sustainability, Relay is dedicated to helping you grow your business while ensuring customer satisfaction. Together, we can build a successful future for your e-commerce operations.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

KIT Scenarist Yes 

Integrations

KIT Scenarist No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

DQ Technologies

Founded

1992

Country

United States

Website

www.dqtech.com

Vendor Details

Company Name

Relay Technologies

Founded

2022

Country

United Kingdom

Website

relaytech.co

Product Features

Fleet Management

Dispatch Management Yes 
Employee Management Yes 
Fuel Management Yes 
GPS Tracking Yes 
Incident Reporting Yes 
Inspection Management No 
Inventory Management Yes 
Maintenance Management Yes 
Mileage Tracking Yes 
Motor Pool No 
Routing Yes 
Tire Management Yes 
VIN Lookup Yes 
Work Order Management Yes 

Order Management

Back Order Management Yes 
Catalog Management No 
Inventory Management Yes 
Order Entry Yes 
Order Fulfillment No 
Order Tracking No 
Recurring Orders No 
Returns Management No 
Shipping Management Yes 
Special Order Management Yes 

Production Scheduling

"What If" Scenarios Yes 
Automated Scheduling Yes 
Bottleneck Optimization No 
Capacity Planning Yes 
Constraint Scheduling No 
Job Scheduling Yes 
Material Planning Yes 
Priority-Based Scheduling Yes 
Quality Control Yes 

Transportation Dispatch

Billing & Invoicing No 
Computer Aided Dispatch No 
Customer Database No 
Emergency Dispatch No 
Fuel Management Yes 
Mileage Tracking Yes 
Order Management Yes 
Routing No 
Scheduling Yes 
Vehicle Tracking Yes 

Product Features

Delivery Management

Customer Portal No 
Dispatch Management No 
Driver ETA No 
Driver Management No 
For Courier Services No 
For Freight No 
For Restaurants No 
Order Tracking No 
Routing No 
Scheduling No 
Signature Capture No 
Surveys & Feedback No 

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