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Description
DOOR is an integrated smart building platform designed to modernize access control and property operations for multifamily communities. Evolving from Latch, it combines IoT-enabled hardware with a centralized software system to deliver connected building intelligence. Its product suite includes smart locks, intercom systems, cameras, motion sensors, and cellular hubs that function together seamlessly. Through its enterprise platform, DOOR OS, property managers can automate workflows, manage access permissions, and monitor building activity from a single interface. The system enhances security while reducing operational costs such as rekeying expenses and manual administrative tasks. By integrating with leading property management software like Yardi, RealPage, Entrata, and AppFolio, DOOR streamlines data synchronization and operational efficiency. Automated processes can save teams significant time each week, increasing overall portfolio productivity. The platform also helps increase net operating income by enabling smart amenities and minimizing overhead. Designed for scalability, DOOR supports both full-building deployments and phased rollouts across multiple properties. With its focus on access, automation, and resident experience, DOOR empowers property owners to create secure, efficient, and future-ready smart buildings.
Description
fixRAgent serves as the preliminary step leading to the creation of a work order. Residents or on-site staff members can easily scan a QR sticker and submit a single photograph, and within approximately ten seconds, the property manager receives a Triage Profile that details the nature of the issue, its urgency level (categorized as EMERGENCY, TODAY, THIS WEEK, or WHENEVER), the appropriate trade to contact, and instructions to relay to the resident in both English and Spanish.
This system operates seamlessly alongside existing platforms like Buildium and AppFolio, delivering responses via email in a prioritized queue that sorts issues from most critical to least urgent, or through an API which prepares the information in advance for the work order you choose to initiate. You retain the authority to determine who is assigned to handle each task.
Key features include:
- QR stickers affixed to every unit and piece of equipment, enabling residents to submit a photo without needing to download an app or log in.
- A streamlined queue that prioritizes issues based on severity, allowing for resolution with just two taps.
- Comprehensive equipment history maintained for every service visit.
- A complimentary API key available for developers, ensuring a consistent response format for every request made.
Designed by property managers with the specific needs of property managers in mind, this tool enhances efficiency and communication in property management. Its intuitive interface and rapid response capabilities stand to significantly improve the management process.
API Access
Has API
Yes
API Access
Has API
Yes
Integrations
B-Line
No
Pricing Details
Free
Free Trial
No
Free Version
Yes
Pricing Details
Priced per door, per month. No card to start. Current pricing on our website.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
No
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
DOOR
Country
United States
Website
door.com
Vendor Details
Company Name
fixRAgent
Founded
2026
Country
United States
Website
fixragent.com
