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support

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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Engineered for optimal speed, you will experience seamless browsing without any interruptions. We are committed to providing everyone with access to an unrestricted resolver at no cost. Our resolvers exclusively provide uncensored data. DNS.WATCH stands for the principle of freedom. We operate a range of DNS resolvers that are completely free to use. Since their inception in 2014, our resolvers have been consistently maintained. We gather statistics from our resolvers every few minutes, reflecting the total number of answer codes and queries from resolver1.dns.watch and resolver2.dns.watch, typically displaying data from the last five minutes. No entity should dictate which websites are accessible to us or control the loading speed of those sites. By utilizing our services, you can have confidence in not needing to rely on your ISP or question their intentions. With our resolvers, you can be assured that your DNS queries remain free from any form of censorship, enhancing your online experience and privacy.

Description

CINDE (Conversational Interface and Decisioning Engine) is an advanced conversational AI and machine reasoning engine aimed at revolutionizing customer service by automatically addressing a significant portion of incoming inquiries. It leverages cutting-edge natural language processing and machine reasoning to generate intelligent, personalized responses tailored to users. Additionally, CINDE is adept at discerning the intent behind issues related to incidents, service requests, or queries, effectively ensuring uninterrupted service. This capability allows customer support agents to dedicate their efforts to more critical tasks that yield greater impact. Always operational, AI-powered CINDE is ready to assist customers at any time, whether it's a quiet Sunday afternoon or during the busy Thanksgiving week. With its self-service and knowledge-driven capabilities, CINDE is able to resolve tickets significantly faster than conventional service desks. It automatically resolves at least 30% of an organization’s service requests, resulting in substantial cost savings. By handling the bulk of Level 1 queries, CINDE enables agents to concentrate on high-impact projects, thus enhancing overall productivity and efficiency within the support team. In this way, CINDE not only improves customer satisfaction but also optimizes resource allocation across the organization.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Cisco Jabber
Microsoft Teams
Slack

Integrations

Cisco Jabber
Microsoft Teams
Slack

Pricing Details

Free
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

DNS.WATCH

Country

Germany

Website

dns.watch/

Vendor Details

Company Name

Symphony SummitAI

Founded

2011

Country

United States

Website

www.symphonysummit.com/products/summitai-cinde/

Product Features

Product Features

Conversational AI

Code-free Development
Contextual Guidance
For Developers
Intent Recognition
Multi-Languages
Omni-Channel
On-Screen Chats
Pre-configured Bot
Reusable Components
Sentiment Analysis
Speech Recognition
Speech Synthesis
Virtual Assistant

Customer Service

Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management

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