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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

DM Shiyam is an innovative automation tool designed for Instagram that helps creators, coaches, and businesses engage with their audience by transforming comments on posts and Reels into direct messages. By linking an Instagram Business or Creator account, users can set up triggers based on specific keywords or hashtags and create customized message templates that can include links, guides, or promotional offers. The automation features allow for selective targeting of particular posts or Reels, and users can also implement follow-to-unlock mechanisms, exclude certain keywords, and filter out spam, while still being able to reply publicly to comments. Furthermore, the platform delivers valuable insights through analytics on automation engagement and reply effectiveness, supports messages in multiple languages, and includes a giveaway mode that allows for messaging commenters without needing a keyword. With a free plan permitting up to 1,000 direct messages monthly, users can also opt for paid plans that provide enhanced messaging capabilities, increased automation options, expanded account features, and advanced reporting tools to optimize their engagement strategies. This comprehensive tool empowers users to streamline their communication and enhance their overall social media presence.

Description

Mark360 serves as a cloud-based platform for customer messaging and automation tailored specifically for businesses looking to connect with clients via WhatsApp and Instagram. It seamlessly integrates WhatsApp Business API campaigns, broadcasting capabilities, and scheduled messaging flows alongside a no-code chatbot builder, AI-driven agents, and streamlined customer journeys, all while providing a shared inbox for team interaction and human agent involvement. The platform’s Instagram functionalities facilitate automated responses for direct messages and comments, as well as commerce features that link to Shopify catalogs, enabling businesses to manage order updates, recover abandoned carts, and confirm cash-on-delivery transactions efficiently. Additionally, its compatibility with various business tools such as Google Sheets, Razorpay, and CRM systems ensures that teams can effectively manage customer engagements. Tailored for ecommerce and direct-to-consumer brands, as well as online retailers, service providers, educators, and marketing agencies, Mark360 empowers users to efficiently oversee marketing, sales, and customer support dialogues. Ultimately, Mark360 not only enhances customer interaction but also streamlines operational workflows for a diverse range of industries.

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

Screenshots View All

No images available

Integrations

Instagram Yes 
Razorpay No 
Shopify No 
Stripe No 

Integrations

Instagram No 
Razorpay Yes 
Shopify Yes 
Stripe Yes 

Pricing Details

₹99/month
The Free plan includes up to 1,000 DMs per month and 2 automations. Starter is ₹99/month with unlimited DMs and 15 automations. Pro is ₹249/month with unlimited DMs and automations for 3 Instagram accounts.
Free Trial Yes 
Free Version Yes 

Pricing Details

$19/month
Free plan available. Paid plans start at $19/month or $205/year; a higher plan is $99/month or $1,069/year. Recurring and usage-based charges are billed every 30 days; additional charges may apply.
Free Trial Yes 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

DM Shiyam

Founded

2026

Country

India

Website

dmshiyam.com

Vendor Details

Company Name

Mark360

Founded

2024

Country

India

Website

mark360.ai

Product Features

Social Media Marketing

Analytics No 
Automated Publishing No 
Contact Management No 
Content Management No 
Conversion Tracking No 
Customer Targeting No 
Keyword Filtering No 
Multi-Account Management No 
Post Scheduling No 

Product Features

WhatsApp Marketing

API No 
Alerts No 
Autoresponder No 
Bulk Messaging No 
Campaign Management No 
Contact Management No 
Multi-Language Support No 
Reporting / Analytics No 

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