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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

The DLCPM Enterprise software suite is designed to be fully functional right from installation, enabling the effective management of customer accounts, case production, sales, financial data, technician assignments, invoicing, and beyond. It offers a comprehensive solution for tracking communications, tasks, mailing campaigns, and many other aspects within a single, secure platform. The speed and intuitiveness of case tracking and inquiries have reached unprecedented levels. With easy access to case histories, notes, and financial details for all accounts, your customer service will reach new heights. Additionally, the software includes a complete shipment manager that automates case bundling for both major carrier shipments and local deliveries or pickups. These robust features and improvements are designed to enhance your laboratory’s production workflows while ensuring that your customers experience complete satisfaction. Ultimately, the DLCPM suite provides a seamless integration of essential functions that can significantly benefit any organization.

Description

JobWatch offers a comprehensive CRM that consolidates all your customer information, allowing you to gain a thorough and cohesive understanding of each account, contact, site, and contract. This system streamlines processes for your back office team, enabling them to retrieve customer data and histories almost immediately. As a result, calls can be handled quickly and efficiently, along with the booking of new jobs and the monitoring of all calls, tasks, and activities associated with each customer account. With JobWatch, managing contracts becomes effortless; you can create an unlimited number of job types tailored to specific customers, including their agreed-upon rates for labor, parts, delivery, and travel time. This functionality ensures precise billing and invoicing, safeguarding your revenue while enhancing customer satisfaction. Additionally, JobWatch CRM maintains a comprehensive history for each customer account, granting quick access to calls, tasks, activities, jobs, invoices, and various documents like completed job cards, thus facilitating better decision-making and improved service delivery.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

$35 per user per month
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Magic Touch Software

Founded

2002

Country

United States

Website

www.MagicTouchSoftware.com

Vendor Details

Company Name

Orbital Solutions

Country

Australia

Website

www.orbitalsolutions.com.au

Product Features

Dental

Appointment Management
Appointment Reminders
Claims Management
Clinical Charting
Imaging
Inventory Management
Patient Account Management
Patient Billing
Patient Records Management
Treatment Planning

Product Features

Workforce Management

Budgeting & Forecasting
Contractor Management
Employee Lifecycle Management
Labor Projection
Performance Appraisal
Recruiting Management
Scheduling
Skills Tracking
Time & Attendance
Variable Workforce

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