Average Ratings 4 Ratings
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Description
DID Global offers high-quality, efficient premium IP telephony for business and personal communication that allows you to scale quickly and save advertising budgets while increasing sales.
We offer our clients attractive rates. Our working principles are based on the common phrase "price equals quality". You can save 60% on your advertising budget if you use local operators. If you call a prestigious local number, your clients will be more trusting.
We only use high-quality, stable communication channels. You can switch to a different provider immediately if you lose your connection thanks to channel redundancy. This allows you to communicate with your customers while your business runs smoothly.
We offer the best conditions to our customers in over 150 countries.
Description
PhingooCRM is a cutting-edge cloud-based platform for managing customer relationships, specifically tailored for contemporary call and contact centers, and it provides a user-friendly interface alongside AI-optimized features to enhance productivity and efficiency in demanding settings. This platform centralizes the management of contact lists, oversees campaign activities, and streamlines helpdesk operations while enabling dynamic script modifications, intelligent list filtering—including blacklist and redlist controls—and incorporates VoIP capabilities with features like predictive dialing and preview modes. It offers real-time dashboards, campaign tracking, and in-depth reporting along with analytics that reveal valuable insights into customer behavior and sales patterns. PhingooCRM accommodates various user roles, including agents, supervisors, and administrators, equipping them with customized dashboards and specialized tools. By seamlessly integrating CRM functions with VoIP technology, it ensures high-quality telephony through direct SIP trunks, automatic call recordings, shared calendars, and visibility into contact histories, all while maintaining secure data management with reliable backups. Moreover, the platform continuously evolves to meet the changing needs of call centers, ensuring that users remain equipped with the latest tools to enhance their operations.
API Access
Has API
API Access
Has API
Screenshots View All
No images available
Integrations
ClickUp
Google Docs
HubSpot CRM
HubSpot Customer Platform
HubSpot Meetings
HubSpot Operations Hub
Jira Align
Jira Service Management
NetHunt CRM
Zapier Canvas
Integrations
ClickUp
Google Docs
HubSpot CRM
HubSpot Customer Platform
HubSpot Meetings
HubSpot Operations Hub
Jira Align
Jira Service Management
NetHunt CRM
Zapier Canvas
Pricing Details
$10/users
Free Trial
Free Version
Pricing Details
€29.90 per month
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
DID Global
Founded
2019
Country
United Kingdom
Website
www.didglobal.biz
Vendor Details
Company Name
PhingooCRM
Founded
2005
Country
France
Website
phingoocrm.com
Product Features
Business VoIP
Call Parking
Call Recording
Contact Management
Encryption
IVR / Voice Recognition
Ring Groups
SIP Trunking
Unified Communications
Voice Quality Enhancement
Telephony
Auto-Dialer
Call Center Management
Call Monitoring
Contact Management
IVR / Voice Recognition
Inbound Reporting
Outbound Reporting
Predictive Dialer
Telemarketing Management
VoIP
Voice & Data Integration
Product Features
CRM
Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management
